Question about Creative Labs ZEN Vision:M Digital Media Player

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CReative Zen Vision M - Bought in US so can't get support in UK. At first kept trying to switch to external TV. TRied resetting and worked when I plugged in connecting/docking plug. Then hard disk kept clicking and wouldn't close down just had to let battery run down since then nothing. Is it simply a new HDD or is the whole thing terminal? Thanks

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You should get support no matter where you bought your player. The Serial Number on the back of the player allows Creative to trace the player. I bought a Zen Vision M from Amazon in the US and had it shipped to an address in the US. A friend collected it for me and brought it home to me in Ireland. The Hard Disc failed after about 45 days and I emailed Creative Labs Europe and they set up an RMA, I shipped the player to them and they sent me a brand new player. Try this link to email your problem and set up an RMA: http://uk.europe.creative.com//support/contact/emailform.asp

Posted on Jul 24, 2007

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My zen vision m player is stuck on lock


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Creative Zen Vision M 30GB wont turn on


Problem could be the combination of a bug that causes the device to freeze and the battery running out. If...
- the player won't turn on
- the player won't connect to PC
- the standard reset action won't work,

plugging the player in the AC charger may pull up the recovery screen which will allow you to proceed and reboot, provided the player has no other eg hardware issues.

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My zen won't power off


Some ideas
  1. First, try a reset: Insert a paperclip into the reset hole at the bottom of the Vision
  2. Or, try running off mains power, not battery (in case you have a dead battery)
  3. If you're able to get in to the system, try going into Recovery Mode (see below)
Otherwise, if you have a dead unit, consider returning it to the place of purchase, or contact Creative to get your machine repaired. If the Zen is less than one year old, you should be able to get it repaired under Creative's warranty. For details on how to do this, go to uk.europe.creative.com/support/warranty , or you can call +353 1 4333200.

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1 Answer

My creative zen vision M says FIRMWARE PROBLEM! HELP!


Hi you can try going to Creative's web site and downloading there Creative MP3 Player Recovery Tool software and what that does is update everything and most of the time it will fix what the problem . I would try that first.

I hope this helps

Mar 08, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen m vision won't start up,


You tried these yet? 
Reset, Format or Clean Up a Zen Vision:M

If your player stops responding, you can reset it. To reset the player, push the end of a pin-like object (for example, a pin or straightened paperclip) into the Reset hole. This should not cause you to lose any data or audio tracks, unless you were in the middle of transferring an audio track.

To reset Zen Vision:M to factory default settings:

Press on the Menu/Back button on your player, and select System, and then Reset.

To Format or Clean Up Zen Vision:M

1. Detach the Zen Vision:M player from your PC , and ensure that the unit is off.

If the battery is too low, charge the battery fully before continuing
2. Slide the Power switch towards the Power icon and hold the switch in the Power On position.
3. Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove.

4. Release the Power switch when the Creative logo appears. The Recovery Mode appears:
* Clean Up (Performs a disk scan on the player's hard disk, it will not affect music files)
* Format All (Formats the players hard disk - Note: all contents will be lost)
* Reload Firmware (Reloads the Operating System on the Zen. Select this option ONLY if there is a firmware available to reload.)
* Reboot (Reboots the device).
5. Select Clean Up or Format from the Recovery Mode, and then select Reboot.

http://dmzweb4.europe.creative.com/...com:80,Case=obj(14048),Kb=ww_english_add

pls rate it, thanks

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Need to replace headphones first - if that fails, then the headphone jack is bad and will need to be replaced. Sorry.

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Go to creative's website, they have an auto fix tool.

here ya go^^

http://us.creative.com/redirect.asp?id=5857

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1 Answer

Creative zen vision joystick


try ebay or email this guy
arnoldjin@hotmail.com

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