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Okay, 57dlt, here's what to do: Make sure all of your songs, images and other media are on your PC. If not, you will lose them, and will have to obtain them again. Go to settings->format, them press play, and leave your mp3 player alone for a few minutes. when it's done, the mp3 player will be wiped clean of everything. Once it's been wiped, go get the newest windows media player, then put all of the songs and images you want into the synch list, and let it synch until finished. you will have all of the files you want on it, with no extra space being used up.
Guest: connect your mp3 player to the pc, then open it in my computer. go to the photos folder, and delete whichever ones you plan on getting rid of.
Try it on another computer and if it happens its the ipod.
Or try restalling itunes with the lates version (7.7.1)
If that doesnt work try using a different program for your ipod eg Jriver media center
I had the same problem, it always freezes with such a dimly lit screen that I can't even tell if it's on or not. All I did when that happened was just hold the power button for like 10 seconds and then let it sit for a while to rest, and I'll turn it back on some other time. The ipod sounds like a good idea, I wanna just buy an ipod too and hope that it doesn't have as many problems...
When this happens to me (it does every few months), I re-flash the software following the instructions that come with it. Then the annoying "upgrader" message goes away for another few month. I use version 1.33 in my 512 forge.
Load the Philips software onto your computer.
You have to load the songs onto the player using WMP (Windows Media Player) 8 or 9.
Connect the player using the USB cable.
Run the Philips Go Gear Digital Audio Player software. Upgrade the firmware. This will format the player and erase everything you have done so far.
Start WMP. Click on the Synch tab.It will have 2 window panes. In the right side, at the top, there is a drop list. Select the player from the list.
Now create a synch list by clicking on edit playlist. Once you have added the songs, click Start Synch.
That's all there is to it.
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor