Question about Kyocera FS-C5015N Laser Printer

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Paper jam We bought a kyocera fs-c5015n used. When we got it back to the office it says "paper jam". We have followed all the steps to remove the paper jam and haven't even seen any paper in it.

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  • jn62 Jan 06, 2009

    Thanks for responding. I have searched the whole machine. Everything is very clean and I haven't been able to find any paper anywhere. Could it be a bad sensor?

  • jn62 Jan 09, 2009

    Thanks, I think it may be a switch actautor because I have gotten it to print a couple of times by resetting custom paper type. It print a couple of copies then went back to paperjam again.

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Did you try the door in the back of the printer?

Pull the paper cassette out then pull on the green handle to pull out the feed unit.

Posted on Jan 02, 2009

  • Leroy Elliott
    Leroy Elliott Jan 06, 2009

    Nope, Kyocera's never lie about jams, there is a piece of paper somewhere or a switch actautor is stuck down.



    if you remove the rear door by flexing it at the bottom only 2 screws hold the fuser in.

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