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Re: new Printer carridge is installed, still not...
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
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On your computer, go to "Start," "Programs," "Lexmark Series." Click "Lexmark Control Program."
the "Cartridges" tab. Click "Change Cartridges." The Change Cartridges
screen appears, displaying the animated instructions for installing or
changing cartridges. When you have finished viewing the animation,
click the "Finished" button.
Remove the tape covering the print head of the new print cartridge. Insert the new print cartridge as shown in the animation.
the "Choose Cartridges" screen appears, select the cartridge(s) you
installed in your printer from the list boxes. Click the appropriate
box to reset the ink levels to full. Click "OK."
Automatic Alignment screen appears. Click "Align" to align the print
cartridges for best print quality. The printer prints a page with a
bi-directional alignment pattern. On the printed test page, locate the
number that comes closest to forming a straight line under the
bi-directional alignment pattern. Enter that number as the
bi-directional alignment setting in the Alignment Cartridge dialog box.
The alignement problem is likely to be a issue with the carridge as well as the print head. Usually after doing all of that you have to look at causes other than the prnt head.
Unfortunetly I would agree that replacement is probably the better option. I'm surprised that they didn't suggest that before the first print head. Usually a replacement print head will cost more than the new printer does. I would suggest that you replace it with a laser all in one. The print and maintenance costs are lower than an inkjet. There are several excellant models available and the cost of these has dropped to probably less than what you paid for your inkjet.
Wish I had a better suggestion but you may end up fixing one part of the problem and still have other issues.
First thing to try is to remove the power brick (not just the cord the whole brick) from printer for a minute then re insert and try it again. If this doesn't help try uninstalling it then re installing the printer
First try to align the printer head either with software or at the printer control panel. If that one couldn't solve the problem then you may have the encoder strip dirty at left side. It is not easy to access the encoder strip, sent it to workshop.
Anytime you remove the cartridge the printer wants to align the print head. It doesn't matter whether you used it or not as long as you change/remove and/or install a new or old cartridge, it will ask to align. If you are printing text only and no pictures, then usually alignment is not critical. Though from experience, it is but usually 9 times out of 10 I don't need to re-align. But if you want to print pictures then you must align.
First with a clean soft cloth and a very small amt of alcohol clean off the underside of the printer carridge (the holder for the print heads) also where the print heads cleaning station is clean out any large masses of congealed link. Then remove the ink cartridge in question and with a pencileraser gently rub the contacts and both the cartridge and the carridge replace the cartridge. Using the software tools for the printer clean and align the printheads ( if there is an option to do so). If this dosn't fix the problem try a different ink cartridge.