Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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Files won't open on external hard drive after it fell 18 inches

The external hard drive fell 18 inches from a chair to the hard wood floor and now some files will not open and msg on these files that won't open on some says file empty and some say disk on drive E is not formatted ( we know that if we reformat it will wipe the files off. All our pictures are on this hard drive as well as music and school files. Can this information be extracted? Can the hard drive be fixed?

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  • Anonymous Jan 04, 2009

    I have the same problem - my drive did not fall, my green light is on but neither one of my computers will recognize the drive. Funny also happened on Dec 30th. I'm now searching the internet for a solution all my photos are on this drive.

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Ooo I have the same prob but mine.. the computer just doesnt recognise the external drive at all well if u find the solution plzz helpp...thnxx i hav evrythin on itt nd i need themm...

Posted on Jan 02, 2009

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For additional questions please post in a Comment.
Regards,
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