Question about Creative Labs Zen Touch MP3 Player

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My zen froze!

My creative zen mozaic just froze and all that shows is the creative logo

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  • adidas3590 Jan 27, 2009

    i was deleting music off my zen when it froze up .. i tried to reset it multiple times and it just shows the zen touch screen and wont shut off.. so i then let it stay on till it died and recharged it to see if it would work and its still frozen.. i also tried to plug it into the computer and it wont show up on it.. so wat can i do ?

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Just reset it there is a small button on the right side push that and it sould work it did for me!!!

Posted on Jan 26, 2009

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There is a small reset button on the side. If you have a small pen push it and it will restart the zen.

Posted on Jan 08, 2009

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There is a rest button on the side push that then try again

Posted on Jan 04, 2009

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Don't worry, it can be after first connection with computer. Just wait about one day till it's battery will be empty and then charge battery and turn on your mp3. :) 

Posted on Jan 02, 2009

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Support the Singaporean economy.

Buy a new one.

And then buy another one for your little sister.

Posted on Jan 10, 2009

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1 Answer

I can't find A manual for my Creative Zen Mozaic


Hello,

All support for Creative Zen Mozaic is on next site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_17897,VARSET=CategoryID:213

After selecting a download you'll have to scroll down and AGREE.

There's a Quickstart User Guide link near the player's picture: select the Quickstart front and back page for this short guide.

For a manual go for a dowload of the latest Starter Pack:
Download the execute file "ZENMozaic_PCApp_E6_1_16_02.exe".
Install Creative Centrale: double click the execute file.

After installation there's a user guide with the name manual.chm under
"Hard Drive location for programs", e.g. C:\Program Files\Creative\Creative ZEN Mozaic.
The manual can also be opened from start > All programs > Creative > Creative ZEN Mozaic > Creative ZEN Mozaic User's Guide.

Apr 12, 2010 | Creative Labs Zen V MP3 Player

1 Answer

I would like to have french manual and french support for my zen mozaic thanks


Hello,

The latest Starter Pack software for the Zen Mozaic can be downloaded from the Creative site.

It contains the application software and the manual in Creative Centrale
in the software language, Dutch; English; French; German; Italian or Spanish, choosen during installation.

To the latest starter pack 1.16.02 for the Zen Mozaic

Dec 18, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

How to the Zen Mozaic player is fully charged


once your mp3 player gets fully charged you can see in the screen of your mp3 player showing "full" near the battery symbol.   

Dec 08, 2009 | Beond Creative Technology Zen Mozaic MP3...

1 Answer

My 8gb mozaIC WILL NOT REGISTER WITH MY COMOP


Support for Zen Mozaic on the site of Creative:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic
1. Firmware [for your player]
Get a download from the support site and install:
this will put maps onto the device. Communication with the software
on the computer is available after getting the next item (2.) is done.

2. Application software [for the computer]
2.1 Creative Centrale (+ User Guide) is usefull to get songs on your Mozaic.
2.2 Windows Media Player 11 can be used as well. Note: You'll first have to make a playlist: Save the playlist: Next Synchronize it onto
the Zen.

3. Drag and drop
Once firmware is installed you can also use the drag and drop method. Move music, pictures, video inside maps on the computer into the corresponding map onto the player.

Don't hesitate to post a comment
when this will not get your Zen to play.

Aug 23, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

My zen is not working!


Support for Zen Mozaic on this site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

Try to use the "Top Knowledgebase Solutions": fill in a word like "froze".
This will lead you to multiple answers/links, to repare your player.

Aug 07, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Zen mp3 screen frozen


support for ZEN mozaic on the internet

http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

next go to Knowledgebase Solutions
entering the topic "frozen" will give a list of various solutions

Jul 14, 2009 | Creative Labs Creative Technology Zen MP3...

4 Answers

My zen mozaic won't support any video files i put on it. what files does it take?


well, creative zen likes avi, mpg and wmv formats

the reason that your creative zen won't read the avi is because the necessary codec is missed.

you can use iorgsoft creative zen video converter to convert the video to mp4,wmv then put them to creative zen.

http://www.iorgsoft.com/Creative-Zen-Video-Converter/

if you want to put DVD onto creative Zen, fine, you can use iOrgsoft DVD to Creative Zen converter to remove the DRM(Digital Right Management) and regional restriaction from DVD, and you can also use it to convert DVD to avi, wmv or mpg for playback on creative zen.

http://www.iorgsoft.com/DVD-to-Creative-Zen-Converter/

May 15, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

I dont know how to put tv shows onto my mozaic zen player


YES YOU DO YOU HAVE TO BACK TO STORE THE PLACE WHERE BROUGHT IT GO TO COSTUMER SERVICE AND ASK THEM OK SEXY

Mar 20, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Zen mozaic is frozen


Calm down and wait till it's battery will be empty. :) Then charge it in computer and then it will be not frozen. 

Dec 30, 2008 | Creative Labs Zen Touch MP3 Player

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