Question about Arris Touchstone 450a (CM450) Modem
You might try unplugging the phone from the phone port and plugging it back in several times to clean the contacts; this may be the only problem and may have happened as a coincidence, not having anything to do with the spilled drink. Also perform the "cleaning" where the wire plugs into the phone. If this still doesn't solve your problem, try another phone cord. If still no luck, you'll probably need to replace the router - these are not economically repairable. Naturally, if you see any sticky matter on the plugs, then clean them with rubbing alcohol, as well as swabbing the inside of the ports with an alcohol-soaked Q tip. It's best to have the unit powered off when you do this.
Posted on Jan 02, 2009
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