Question about HP Office Equipment & Supplies
Printer was working properly C4280. Then I replaced my color cartridge (75XL). Indicator said they could not detect cartridge. I reloaded.Then they said they were running an alignment sheet. Then they said there was a carriage jam.I opened back and front -- no paper in carriage. I pressed OK on clear paper jam. Printer clicks and groans. I get new message there is a carriage jam.
Just remove the cartridge from the printer.after removing the cartridge just remove the power wire of the printer from the mains directly so the cartridge carriage remain in the center ,at that point take a greese material and apply it on the steel rod of the printer on which the carriage moves just with your hand try to move the carriage back and front manually and then at the time when you feel the carriage is moving freely with hand just on the printer by inserting the power wire in the electric outlet.and let the printer to settele for 1 minute then as usual insert the cartridge properly.and it will work. thanks.
Posted on Jan 02, 2009
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Posted on Jan 02, 2017
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