RCA P52921 52" Rear Projection Television Logo

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charlene macneil Posted on May 11, 2007
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Help me i have a 52" flat screen tv and as you probably already know there are 3 screens. well the outer on, the protective screen was git with a cup and is now looking like a broken widshield, is there a way to replace it or could i just completely remove it without causing problems with my tv... please help me i love my big screen.

  • charlene macneil May 11, 2007

    thank you thank you thank you sooooo much. but can i buy a replacement ???

  • charlene macneil May 11, 2007

    is it ok for the second layer of screen to be exposed? i have three young boys and i am scared it will be damaged further. thank you so much for your help.

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  • Posted on May 11, 2007
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Joined: Apr 21, 2007
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You can remove the protector and the tv will work fine, they all come off a little differently however. I would start with removing the speaker grille and see if there are screws along the bottom of the screen frame. If so you can probably remove them and lift up un the entire frame it will be on hangers mounted on the sides. Once you get the frame off you will see how the screens are mounted inside with brackets. If not, some of the RCA's you would actually remove the wooden top of the TV and slide the screens out from the top. In this case you will see two things. 1) a couple of screws near the top of the TV on the sides possible hidden with a plastic screw cover. 2) on the back of the TV at the top you will see two metal tabs/slots that almost look like hinges. Remove the screws and lift the top from the front and it will pivit out of the tabs on the back. Then you have your screens exposed on the top and slide them out. Good luck!

  • Anonymous May 11, 2007

    it will work fine but it can be damaged easier than the protector. If you call a parts distributer you should be able to order one with shipping and the part could be a couple hundred.

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I have the newest version of this plsma TV. It is one month old. I tried to clean some areas of the screen with a micro fiber cloth and a dab of windex in 1 corner of the cloth, not realizing that the...

You have damaged the outer protective screen. Only replacement will fix. Water only on a damp cloth should be used to clean. However, the outer screen can be changed. Since the tv is almost new you will have to contact Samsung at www.samsungparts.com through customer service at 1-800-627-4368 9AM to 8:30PM Eastern time. When changing the outer screen be sure to never touch the inner screen after removal. You have to take the back off the set to get to the screws holding the baziel or "plastic frame" to remove the outer screen. I have never taken a screen off of a set that new so I advise you exercise patience when removing. Have the product code ready for customer service to locate the proper protective screen. And serial number.
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The no BS answer would be that's it's going to cost you marginally less than the TV did originally. I can't give you an exact price as it depends on which panel is in the TV and whether you intend to replace it yourself or have it professionally repaired. Philips 52" LCDs range from maybe US$800 to $2000, so it really depends on which model you have.

If you want to post back with those details I can get a more accurate price for you.

Cracked screens aren't covered by the warranty, but there are several options available to you:

1. Try to claim on your insurance if you have accidental damage cover included in your policy or pay extra for it.
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I'd suggest insurance is the best option here if you can take that route, I'm more than happy to look into the price of a brand new screen for you and also investigate the costs of options 2 and 3 but I will need to know the model number to do so.

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Yes, the screen can be replaced. The screen is comprised of 3 screens. The Fresnal Screen (inner screen), Lenticular Screen (middle screen), and the Protective Screen (outer screen). Please see below for links to these items.

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