Question about Fisher and Paykel GWL11 Top Load Washer

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Fisher and Paykel GW11 not staying hot

Hello I have a GW11 Washer and in the last week I noticed that if I do a HOT wash, it does not fill in HOT, it fills in COLD water...Let me explain. I do an empty load to see what is happening. I put the wash on HOT and hit start. It first starts filling from the back with HOT water, for a little and then it switches to the side rinse (or whatever the side thing does). Then after about a couple minutes of the side rinse, the fill starts again in the back.....only this time all the water is COLD......what gives? So in other words it is giving me a COLD wash and not a HOT wash.....Can anyone help me? I have absolutely no codes show up in Diagnostics and I can turn hot or cold on in the testing of the machine, and that part works fine when you are in the diag mode. Any ideas that the PRO's can come up with will be very much appreciated......or has this one got everybody stumped? Thanks for your help in advance....

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  • Jim D May 11, 2010

    try taking it off auto level

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WHEN I CALLED FISHER AND PAYKEL PARTS CENTER WITH THE SAME PROBLEM . THIS IS THE REPY I RECEIVED. "THE HOT WATER FILLS IN FOR A SHORT TIME, THEN THE DIRVERTER RECIRCULATES FOR A FEW MORE MINUTES, THEN FILLS THE REMAINING WATER LEVEL YOU HAVE SELECTED WITH COLD WATER. THE REASON BEING: (GET THIS) FISHER PAYKEL SAYS THAT THE AMOUNT OF HOT WATER AT THE BEGINING OF THE
CYCLE IS SUFFICIENT TO DISOLVE THE DETERGENT. AFTER THE DEVERTER CYCLE (THE SIDE RINSE AS YOU CALLED IT) THE REMAINING WILL BE COLD WATER FILL".
HE ALSO STATED MANY PEOPLE CALL HIM ON THIS AND HE SAID IN THE MANUAL IT IS EXPLAINED THAT THIS IS THE WAY THE MACHINE WORKS. SO MUCH FOR ECOSMART

Posted on Jan 29, 2011

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