Question about Apple QuickTime

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Unable to install apple quicktime in vista error show up: "The installer encountered errors before the requested operations for QuickTime could be completed" and installations fails

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  • montereybob Mar 06, 2009

    In Xp QuickTime doesn't install completely. It cancels out near the end of the download with an error report about a plugin that couldn't be installed. Sounds like a driver conflict.

  • Anonymous Mar 31, 2009

    whenever I try to open either quicktime or even apple web site it will not open and I get a message that internet explorer has encountered a problem and needs to close. With quicktime it says it needs to update its files and then wont, says there was a problem at installation.

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3 Suggested Answers

  • 1 Answer

SOURCE: QuickTime Troubleshoot

I am having a 'problem' installing iTunes v8 - the install seems to go ok until I get to the part of the program which invokes the Quicktime software upload (v7.5).
Although I don't get a 'controlled' Error message, I am advised that
"A newer version of Quicktime is installed on your computer - Quicktime needs to close" a message then appears telling me that iTunes install has failed as "iTunes needs QuickTime" - no **** sherlock!!
Try as I might I am unable to get past this problem - can anyone out there advise me ?

I have uninstalled until I am blue in the face using all teh standard solutions i.e Regedit, MSConfig, removed Temp Files in Docs & Settings etc etc. To my mind there is still part of the system that has nested a piece of Quicktime code that is screwing up the install.

This is doing my head in and I have 2 iPods that requirev v8 that I cannot use!!

Posted on Nov 10, 2008

Fardinfard
  • 392 Answers

SOURCE: Quicktime .MOV file error 2048

I suggest you to install DivX on your system and play it. or play it by different player like real player or jet audio

Posted on Feb 10, 2009

20YrsCompExp
  • 227 Answers

SOURCE: quicktime out of date

Download Opera or Avant browser. The Apple site uses Quicktime files on the Homepage. Your DLL files maybe corrupt and IE uses the same DLL's so it is going to crash. I would first UNINSTALL Quicktime. then try IE. If it still "encounters a problem" download Opera, it does NOT use the IE engine as does Avant. You should then be able to get the NEW version of QT

Posted on Mar 31, 2009

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When I try installing Itunes half way through installing a pop up comes up saying- "Could not access network location %APPDATA%\." Can u help me fix this.


Please take note that the following steps is in assumption that you are using a Windows operating system.) As I have found out in the iTunes support in apple.com, this symptom may be caused by anti-spyware software preventing iTunes from installing correctly. One such application is SpyCatcher. Before installing iTunes, temporarily remove this software to allow the iTunes installer to complete.

If you are still having trouble installing iTunes for Windows, follow the troubleshooting suggestions described in this article.

General installation troubleshooting Important: iTunes installation is successful a majority of the time after completing these troubleshooting procedures. If one step does not resolve your issue proceed to the next.
1. Empty your Temp directory and restart
Windows XP:
  1. Choose Start > My Computer (or double-click My Computer on the Desktop).
  2. In My Computer or Computer, open the "C:" drive.
  3. Open Documents and Settings.
  4. Double-click the folder titled with your username.
  5. If you see a Local Settings folder, skip to step 10. If you don't see a Local Settings folder, proceed to the next step.
  6. Choose Tools > Folder Options.
  7. Click the View tab.
  8. Select the option to "Show hidden files and folders."
  9. Click OK.
  10. Double-click Local Settings.
  11. Right-click on the Temp folder and choose Delete.
  12. In the confirmation dialog that appears click Yes.
  13. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 11.
  14. Restart your computer.
Windows Vista and Windows 7:
  1. Choose Start > Computer
  2. In Computer, open the "C:" drive.
  3. Open the Users folder.
  4. Double-click the folder titled with your username.
  5. If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
  6. Choose Organize > Folder and Search Options.
  7. Click the View tab.
  8. Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
  9. Click OK.
  10. Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
  11. Double-click the Local folder to open it.
  12. Right-click on the Temp folder and choose Delete.
  13. In the confirmation dialog that appears click Yes.
  14. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
  15. Restart your computer.
2. Completely remove iTunes and QuickTime
For Windows XP, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows XP.
For Windows Vista or Windows 7, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows Vista.
Note: Songs you purchased from the iTunes Store or imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
3. Install the latest version of iTunes
Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from http://www.apple.com/itunes/download.
Additional troubleshooting Make sure you have administrator-account access To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator-account access, contact the owner of the computer or your system administrator.
Get the latest Windows updates The first thing to do when troubleshooting an installation issue on a Windows computer is make sure you have the latest Microsoft Windows updates installed—to get the latest updates, go to the Microsoft Windows Update page.
iTunes and QuickTime software for Windows require Microsoft Windows XP or Microsoft Windows Vista with latest Service Pack installed.
Disable other conflicting software In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from installing. See Using MSCONFIG to troubleshoot conflicts in Windows XP or Using MSCONFIG to troubleshoot conflicts in Windows Vista and Windows 7 for assistance disabling conflicting processes.
Additionally, some third-party security software cannot be disabled using Selective Startup (MSConfig). Because of this, it may be necessary to temporarily manually disable such software while troubleshooting installation. For assistance in configuring or disabling your security software, please contact the manufacturer.
Make sure your folder names don't contain strange characters If the iTunes installer (iTunesSetup) is not responding or appears frozen after launching the installer then the folder where the installer is stored may contain unusual characters. If you notice that the iTunes installer or stored in a folder like this, either rename the folder or move the iTunes installer to another location such as the Desktop before launching.
More help If these steps don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
If the above troubleshooting steps have not helped, proceed to the following steps Solutions to common installation errors Here are some common symptoms you may see when installing iTunes and QuickTime for Microsoft Windows. If you are experiencing one of these symptoms, try the suggested troubleshooting steps:
If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.

Aug 06, 2010 | Apple iTunes

2 Answers

Error 7 keeps coming up when oppening itunes


A number of users have experienced problems updating to the newlyreleased iTunes 8.1.1. Generally, when this issue occurs, installationappears to proceed normally but then delivers the error message “Theinstaller encounted errors before iTunes could be configured. Yoursystem has not been modified. To retry these operations at a later timeplease return to the installer again. Click Finish to exit installer.”Fix
This problem can often be fixed by reinstalling the latest version of QuickTime via the following steps:
  1. Download the latest edition of QuickTime for Windows (make sure to pick the option without iTunes)
  2. Choose to save the file to your disk, then double-click the .exe file and install QuickTime
  3. After QuickTime is successfully installed, download iTunes again, choosing to save the file. Double-click the iTunes installer .exe and proceed with installation.
Other potential fixes for this issue include:
Run a disk check Disk errors, particularly in Windows XP, can prevent proper iTunes installation. See this Microsoft Knowledge Base article for instructions on performing a disk check/repair.
Use Windows Installer Cleanup Use the Windows Installer Cleanup toolto remove any references to Apple-related installation files(QuickTime, iTunes, etc.), then re-try using the aforementionedtwo-step method to reinstall QuickTime and iTunes

Oct 22, 2009 | Apple iTunes

2 Answers

My itunes does not start whwn i clicked on icon.


Here's some info that may help - picked up from other boards where similar problems reported.
First check to see if Quicktime works normally, iTunes will not work without it.
If Quicktime is OK, then use these troubleshooting articles: XP version http://support.apple.com/kb/TS1421 Vista version http://support.apple.com/kb/TS1717
Have you installed any of the following: ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them, they are know to cause problems with Quickitme. Then download the version of Quickime without iTunes: http://www.apple.com/quicktime/download/win.html Now Remove Quicktime using the method for Quicktime in this article (just Quicktime): XP http://support.apple.com/kb/HT1925 Vista http://support.apple.com/kb/HT1923 When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name. Restart you computer Install the stand alone Quicktime and check if it starts. If it does you are in a position to find out if iTunes is OK.
If Quicktime is OK, do you get any error message when you try to start iTunes? If not, open your task manager after trying to start iTunes. Do you see iTunes.exe running on the processes tab. If there is no error and you see iTunes.exe running then iTunes is hanging and we need to look at a slightly different route.

Sometimes it is just a problem with the itunes database file when it won't open after an upgrade. Press and hold the shift key while trying to start itunes. Does it give you an option to choose or create a new library? http://docs.info.apple.com/article.html?path=iTunesWin/8.0/en/15502.html

Bonjour is a common cause of iTunes hanging at start up. i.e. silent launch failure with iTunes.exe running on the processes tab. You can uninstall bonjour if you don't need it. However it is required for sharing libraries and other things
You could also try uninstalling it, then downloading bonjour from Apple and installing it directly. http://support.apple.com/downloads/Bonjour_for_Windows

Jun 15, 2009 | Apple iTunes

1 Answer

Quicktime out of date


Download Opera or Avant browser. The Apple site uses Quicktime files on the Homepage. Your DLL files maybe corrupt and IE uses the same DLL's so it is going to crash. I would first UNINSTALL Quicktime. then try IE. If it still "encounters a problem" download Opera, it does NOT use the IE engine as does Avant. You should then be able to get the NEW version of QT

Mar 31, 2009 | Apple QuickTime

1 Answer

Sony media manager error message


I had the same problem and couldn't find an answer anywhere, so I though I'd share how I got past it.

I did not have quicktime installed when I first ran the install for media manager, and as such it requested I install it from CD, which I did. It was after this was finished and returned to the main install that the install failed.

I found that quicktime did not consider itself completely installed until it was run for the first time. I booted up quicktime, allowed it to do it's first-time bits and pieces, until the default website appeared, then closed it.

I tried to install media manager again and it worked just fine.

Hope that helps.

Keith

Dec 26, 2008 | Cell Phones

1 Answer

Problem with QuickTime


Uninstall Quicktime I've tried following the steps here, but I can't seem to uninstall my version of Quicktime. I have a quicktime folder in my program files, but it doesn't appear in my "add/delete programs" screen accessed through the control panel. I also can't simply delete the entire quicktime file as one of the files gives me the "access denied" error and won't let me delete it.

So how do I get rid of this Quicktime program so I can try reinstalling itunes?



OR TRY THIS
You can download the stand alone Quicktime Player installer at:

http://www.apple.com/quicktime/download/standalone.html

Oct 13, 2008 | Apple iTunes

1 Answer

QuickTime Troubleshoot


I am having a 'problem' installing iTunes v8 - the install seems to go ok until I get to the part of the program which invokes the Quicktime software upload (v7.5).
Although I don't get a 'controlled' Error message, I am advised that
"A newer version of Quicktime is installed on your computer - Quicktime needs to close" a message then appears telling me that iTunes install has failed as "iTunes needs QuickTime" - no **** sherlock!!
Try as I might I am unable to get past this problem - can anyone out there advise me ?

I have uninstalled until I am blue in the face using all teh standard solutions i.e Regedit, MSConfig, removed Temp Files in Docs & Settings etc etc. To my mind there is still part of the system that has nested a piece of Quicktime code that is screwing up the install.

This is doing my head in and I have 2 iPods that requirev v8 that I cannot use!!

Sep 15, 2008 | Apple QuickTime

2 Answers

Error Message 2738 ipod shuffle install


Symptoms In some instances, the iTunes and QuickTime Installers may unexpectedly quit during the "Preparing to Install" stage of the installation with the following message:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738. In some cases, the error message may read
"iTunes could not be installed because Visual Basic Script (VBScript) is not installed or has been disabled. Make sure VBScript is installed, turn off script blocking in anti-virus and personal firewall software, reregister VBScript, and then install iTunes." Products Affected iTunes 7 for Windows, QuickTime 7 (Windows), Microsoft Windows 2000, Windows XP, Windows Vista
Resolution Windows XP or Windows Vista
Download and install iTunes 7.6 or later.

Dec 26, 2007 | Apple iPod shuffle Second Gen. Silver (1...

7 Answers

Camedia 4.1 installation error


I have the answer!
I had same problema nd found solution on another board.
It is a quicktime error.
Download new quicktime software from here;
http://www.apple.com/quicktime/download/

Then camedia will load/install.
Cheers
Albert Teacake

Oct 07, 2007 | Moultrie MFH-DGS-100 Digital Camera

1 Answer

Why can't I run a Slideshow in Nikon View?


In order to display slideshows in Nikon View the Apple QuickTime software must be installed. QuickTime is installed from the Nikon View CD or can be downloaded, for free, from the Apple Computer web site: http://www.apple.com/quicktime/products/qt/ Quicktime is available for Windows 98, ME, 2000 and XP as well as Apple Mac OS 9 and X. If Apple QuickTime is not installed, when the "Slideshow" button is clicked the computer will "beep" and nothing else will happen. Installing QuickTime and restarting the computer will allow the show to display as desired.

Aug 29, 2005 | Nikon Coolpix 5700 Digital Camera

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