Question about Samsung SPP4231 42 in. EDTV-Ready Plasma Television

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Color Problem with Samsung SPP4231 42 in.

I've had a Samsung SPP4231 42 in. for a little more than 2 years and the warranty has thus expired. Last week, the image became kind of rosy all over, the red being no longer red but closer to orange. My many attempts to fix it with the remote control lead to no success.Before I call Samsung to get the name of their local repairman (or repair woman), and possibly pay alarge amount to get it fixed, I was wondering whether anybodyelse has had that problem. While we can adjust the Color Tone feature, for some reason, the "Color Control" feature seems to have been factory set and cannot be dealt with by the customer. It appears in pale letters in the listing and we cannot stop on it while going over the list of adjustable features that all appear in bold. Would much appreciate suggestions as to how to fix it.Thanks.

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Re: Color Problem with Samsung SPP4231 42 in.

I have a couple of thoughts. One check your signal are you using a HD cable box with component video? If so if one of those cable is loose you can loose a portion of your color causing a dominant color. look at your DVD is it the same? The color setting is probably greyed out due to another setting in the customer menu probably not a factory setting. Look for preset picture modes like "movie" or "sports" something like that you may have to change that to "user" or "Preference" to gain acce3s to the color setting menu. Does the picture look pixelated in certain spots especially aroun the dicoloration? If so you may have a Y sustain problem and probably need a pro.

Posted on May 11, 2007

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Hi i bought LG plasma model no RT-42PX11 2 years


Unfortunately, what you're describing is a repair issue. You won't be able to address the problem with troubleshooting. There is a part inside the TV that needs to be replaced. If you're under warranty, this will cost you nothing. If you're not under warranty the cost will likely be a minimum of $200 parts and labor. However, be warned that the cost could be considerably higher.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please post a comment if you need additional assistance so that I can help you further.

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