Question about Samsung SPP4231 42 in. EDTV-Ready Plasma Television

1 Answer

Color Problem with Samsung SPP4231 42 in.

I've had a Samsung SPP4231 42 in. for a little more than 2 years and the warranty has thus expired. Last week, the image became kind of rosy all over, the red being no longer red but closer to orange. My many attempts to fix it with the remote control lead to no success.Before I call Samsung to get the name of their local repairman (or repair woman), and possibly pay alarge amount to get it fixed, I was wondering whether anybodyelse has had that problem. While we can adjust the Color Tone feature, for some reason, the "Color Control" feature seems to have been factory set and cannot be dealt with by the customer. It appears in pale letters in the listing and we cannot stop on it while going over the list of adjustable features that all appear in bold. Would much appreciate suggestions as to how to fix it.Thanks.

Posted by on

  • Yves Joly May 21, 2007

    I have a DVI connection from the cable box. I have a component video connection to the DVD. The same problem occurs with either one. I've checked and redone these connections and the picture stays the same. As to the Color Control, while I am not able to click on it, I can adjust the Contrast, Brigtness, Sharpness , Color and Tint though the Picture Custom Mode. I've done all adjutments possible through the zero to 100 range offered and the problem does not go away.

    I guess I really have to call a repairman.

  • Yves Joly Jul 29, 2007

    I had a Samsung authorized technician pick up the TV set. He reported that the green color was totally gone and that a new main PCB had to be installed. That main PCB would cost around $500 and with the installation and house call, the bill would be close to $1000.

    I refused to pay that much for the repair, given that brand new EDTV nowadays would cost about that price and an HDTV not that much more.So, I am watching my Samsung Plasma without the green color. For instance, football fields look brownish.

    I went to Samsung to get some relief given that the complete loss of one color and the replacement of the main PCB are exceptional occurences afte a little mor ethan 2-year use, but they insist that the warranty has expired and that they will not do anything for me.

    Any idea how to have a main PCB replaced at a cheaper price?

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 77 Answers

I have a couple of thoughts. One check your signal are you using a HD cable box with component video? If so if one of those cable is loose you can loose a portion of your color causing a dominant color. look at your DVD is it the same? The color setting is probably greyed out due to another setting in the customer menu probably not a factory setting. Look for preset picture modes like "movie" or "sports" something like that you may have to change that to "user" or "Preference" to gain acce3s to the color setting menu. Does the picture look pixelated in certain spots especially aroun the dicoloration? If so you may have a Y sustain problem and probably need a pro.

Posted on May 11, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My 40gb disk drive show error in system boot process, but after some time available in system bios. i was installed xpsp2 just 2 day ago and today it was corrupted. what i do ? please help me.... Sandeep...


Any 40GB disk-drive is probably more than THREE years old, and thus any "warranty" for the disk has EXPIRED. So, purchase a new disk-drive, and reinstall Windows, and take a sledge-hammer to the "old" disk-drive, so that any personal data on the disk can NOT be accessed.

Nov 20, 2010 | Samsung SpinPoint P80 SP0802N 80 GB Hard...

Tip

Tips on Is Shelf Life for Makeup


Every woman we know has a pile of makeup in her drawer that she "sometimes" uses. Translation: Never uses, but keeps just in case she finally learns how to properly apply blue eyeshadow.<br /><br />Beauty products do have a shelf life, however, and chances are that blue eyeshadow with the glimmery bits that you bought a couple years ago (for Halloween?) has long expired. Here's a quick guide on the shelf lives of typical beauty products. We've listed them in alphabetical order. Oh, and just one quick little "PS": Please keep in mind that these are estimates, no matter what anyone tells you, it's unlikely you'll go blind from using 2-year-old mascara.<br />&bull;Concealer Up to 12 months.<br /><br />&bull;Powder 2 years.<br /><br />&bull;Cream & gel cleansers 1 year.<br /><br />&bull;Pencil eye liner Should be sharpened regularly. Will last up to 3 years.<br /><br />&bull;Eyeshadow Will also last up to 3 years. Extra tip: A dark eyeshadow can double as eyeliner, in fact, most makeup artists swear by eyeshadow used as eyeliner. You'll need a super-flat eyeliner brush for this (MAC, Sephora and Aveda have great brushes). Get the brush a little damp and dab in dark eyeshadow (black, brown or deep jewel-tones work great). Wiggle the brush into your lash line focusing on the space between your lashes, then sweep the color just above your lash line.<br /><br />&bull;Brushes Wash every 2-3 months in a mild detergent.<br /><br />&bull;Sponges Wash weekly and discard monthly.<br /><br />&bull;Foundation Check the ingredients: A water-based foundation will last up to 12 months, oil-based will last up to 18 months. You may find you need two different shades of foundation each year: One for summer when your skin is naturally darker and one for winter when you're lighter. Extra tip: If your water-based foundation dries out before it's expiration date, simply add a few drops of alcohol-free. toner

on Nov 22, 2010 | Health & Beauty

Tip

How To Replace the Color Wheel in Your Samsung DLP Television and Save $400


I’ve got one of the early models of the Samsung 43′ DLP Television sets. We’ve been through a lot together, but it’s just a fantastic picture. I love it.
Thankfully, I purchased the extended warranty for 4 years, because I’ve been through 3 lamps. However, as always, something went wrong after the warranty expired. It started a few months ago, a buzzing sound. It started out pretty soft, like someone was holding a very thin wire in the blades of a running fan. As weeks passed, that sound increased, and finally it became an all-out scream (just in time for the World Cup). Inside this television are only two moving parts that could cause that sound, the cooling fan and the color wheel. I know about the color wheel because I’ve seen it talked about over and over again on the Internet. I think the service guy may have mentioned it once or twice when he was here replacing the lamp. With all that mention, clearly this thing has issues. And, I can see the fan, and it doesn’t spin at the same time that this sound is produced.
samsung-color-wheel.jpgWhat’s a color wheel? I’m not sure exactly it’s purpose, but it has a small motor and it spins at about 9000 RPM. The older model Samsung televisions are plagued with the problem where the bearings in this little motor go and starts to sound like a banshee, or at least what I imagine a screaming banshee to sound like. Anyway, it’s pretty bad.


It needed to be replaced. There was no longer any putting it off. I happened to mention it to a BestBuy sales-kid and asked him where I should have it fixed. He said I could just call a local Samsung authorized repair shop, or “you could just repair it yourself.” The words echoed in my mind. I never considered that possibility and I dreaded the thought of my television being picked up or dropped off and gone for weeks. When I got home, I went online and found a few forums where guys shared that they successfully replaced their own color wheels and that it wasn’t that difficult. Say no more…
If you have the same problem and are thinking about fixing it yourself, it really isn’t that difficult. If you’ve ever taken your PC apart, this is not much different… The process involves about 20 screws, 5 or 6 cables to unplug, and of course put it all back. The toughest part about these projects is knowing what to take out and where to look for the part you’re replacing. The first time, I took out quite a bit more screws and cables than necessary. I did it again to write this article and now you don’t need to think about all that.

this will be continued in next TIP

on Mar 30, 2008 | Samsung DLP HL-P5663W 56" TV

1 Answer

Poor color printing


sound like the printer need a good cleaning. including the toner opening.
The toner may be expired. as the color pigment deteriorated with age.
usual color pigment store in a dry and cool place can last 2 years, if lefted out in the printer, it may only give you max 1 year.

Nov 04, 2008 | Samsung CLP-500 Laser Printer

1 Answer

Blue glow


Pls report it to Samsung for remedy in warranty. Try to contact here.

Aug 10, 2008 | Samsung PS42P2S 42 in. Plasma Television

1 Answer

Olympus FE-230 Digital problem


Someone on here with the same problem mentioned that they shook the camera violently and it fixed the problem of it not focusing. I tried the same thing and actually gave it some light slaps on the tabletop. Well, now it works! I'm somewhat concerned that this fix won't last long.

Like many others' FE-230s, this camera began not focusing shortly after the one year warranty expired. I found my receipt and it turns out that I purchased the 2 year service plan at Best Buy and could get the camera replaced. But, now it works. Will it fail again after the 2 year plan expires? Jeez....

Jul 27, 2008 | Olympus FE-230 Digital Camera

2 Answers

Blue glow


Warranty comes from name brand on set contact them immediately.

Dec 05, 2007 | Samsung PS42P2S 42 in. Plasma Television

5 Answers

LG tv color problem


Just like in Solution 3. Color was off. Looked in back and cables "appeared" to be ok. However, I disconnected the cables one by one and amazingly the color returned. So make sure your color cables are truly connected.

Sep 20, 2007 | LG 42LC2D 42 in. LCD HDTV

1 Answer

Samsung a570


nope i had 1 an i threw it in the wall twice it comes up and work but even on a full bat it shows low bat....(it never dieed nor turned off)

Jan 02, 2007 | Samsung SCH-a570

1 Answer

Why are the people blue on my television screen?


If there is a warranty, even if only for 4 days, use it. Do not delay

Jul 31, 2006 | Panasonic CT-27HL14 27" TV

Not finding what you are looking for?
Samsung SPP4231 42 in. EDTV-Ready Plasma Television Logo

Related Topics:

180 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Televison & Video Experts

The Knight
The Knight

Level 3 Expert

75888 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1689 Answers

Are you a Samsung Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...