Question about Microsoft Wireless Laser Mouse 6000 v2.0
I recently received a Microsoft Wireless Laser Mouse 6000 v2.0 and Microsoft Wireless Keyboard 6000 v3.0 for Christmas. After installing the software accompanying the mouse and keyboard, the mouse, and occasionally the keyboard as well, will cut in and out without warning for 3-4 seconds, and sometimes as long as 10 seconds. The frequency of this seems to vary with the amount of of work I'm doing - if I'm typing a word document, it seems to work relatively well, only cutting in and out maybe every 5 minutes. But if I'm running a game that is taking up most of the memory, they will have perhaps 10 seconds in between 3-4 second glitches. I have seen this problem mentioned in a couple of customer reviews as well, but no solution. I switched mouses and keyboards with my mother, who has an identical set, and I still had the problem on my computer. I've also tried my mouse and keyboard on my laptop and they worked perfectly.
This is what I have tried all to no effect: Changing the port of the USB receiver, rebooting my computer, uninstalling the software, reinstalling the software, and replacing the batteries.
One thing to note is that the receiver operates on the 2.4GHz band, as do most wireless networks. I have found that this is a cause of my intermittent issues with this device. Operating in the 5GHz band for wireless (N) should fix this.
Posted on Jan 06, 2013
I had the same problem wth the mouse. In desperation I moved the USB sender from the back of the PC to an unused USB port on my HP L1940T. Lo and behold, problem has gone away, but I suspect more by luck than judgement. David.
Posted on Apr 02, 2009
Hi, I'm not positive but it sounds like your memory needs to be incr4eased. How much memory do you have installed now? This effeminately would cause the problem. Bud
Posted on Jan 05, 2009
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