Question about HP Pavilion dv6000z Notebook

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Restart doesn't work

When i try to restart computer,it shuts off normally,then starts up,goes to black screen with phenoux logo,then shuts off,turns back on,then repeats this cycle until it is shut down manually.please help

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  • markfm1963 Jan 05, 2009

    will reinstalling os cause me to lose my files?

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Girl friend had the same problem Call HP support 18004746836 you may be eligible for a new motherboard. This model has suffered a bad bios overheating the motherboard and causeing these problems.

Posted on Jan 06, 2009

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Need more info but pc's usually do this if you
havent registed windows and your time limit to do so is up.
you can install os again and register if
thats the case

Posted on Jan 02, 2009

  • tat4u
    tat4u Jan 05, 2009

    could be sys files are missing or corrupted.

    boot form xp in choice menu select install...after diagnosis system informs os already exists ...install or repair....

    at this point you can decide which option you want .

    to install gives you a fresh copy and any previous files you may want or need will be lost ...to repair ...it fixes or replaces any missing or currupt files and restores pc to what it was like before fault and any previous software installed will still be there...everything working ...ps to install fresh copy or to repair existing os takes about the same time....so its just a case of whether you want a fresh copy which you also have to re-register or to repair and keep existing files..

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My Acer aspire turns on shows windows logo then goes to black screen, what can I do?


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Start the computer in safe mode and run System Restore:
Click the Start button Picture of the Start button, click the arrow next to Shut Down, and then click Restart.
Do one of the following:

If your computer has a single operating system installed, press and hold the F8 key as your computer restarts.

You must press F8 before the Windows logo appears. If the Windows logo appears, try again by waiting until the Windows

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If your computer has more than one operating system, use the arrow keys to highlight the operating system you

want to start in safe mode, and then press F8.

On the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode, and then press Enter.

Log on to your computer with a user account that has administrator rights. When your computer is in safe mode, you'll see the words Safe Mode in the corners of your monitor.
Click the Start button Picture of the Start button, type "system restore" in the search box, click System Restore, and then click Next. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Choose a restore point when your PC worked as expected, click Next, and then click Finish.

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I have a HP dv 6000. I tryed to turn it on and


you need to restore the computer fo factory condition when the hp logo comes up right when u turn on the computer press the f11 key rapidly until it disappears. any questions you can email me at meanness628@aim.com

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u the restore button again and get the computer to last time when it was working againg.
you can get the same by tapping F8 button on key board when you inicially see the dell logo ,while turning the computer on..

We will iupdate the windows in "safe mode with networking" mode so u will not get
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for getting "safe mode with networking" keep tapping F8 button while computer is just turning on and ur seeing dell logo.
After the updates are installed computer will restart properly..
i have worked as dell tech support guy at A5 level..
so am sure it would work..


u gota give me 5 pointers n votes after it works ;)which it would

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plz try to boot through safe mode, if you can then log in normally.
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  3. A Windows Boot Options screen should show on the screen
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  5. At the Windows Boot Options screen select "Last known good configuration" and press Enter twice
It "should" now load normally, if not then..
  1. Replace step 5 above with "Safe Mode" and see if that loads all the way through. If so, then restart and see if its OK now.
If not, then post back with any error messages and we can look at something else.

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basing on the information you have given here are the possible solutions:
remove any external device connected to your system (printer, external hard drive and others) if removing this does not work and still gets a blank screen with blinking cursor try to go to safe mode with networking. if successful try to download the driver for your video adapter.

when you try to start the computer , do get anything on the screen like a logo? when does the blank screen occurs, is it during the turning ON of the computer or during the windows xp logo appears on the screen?

a blank screen could be caused by the following: defective video adapter, corrupted video driver, defective memory, unknown device causing the issue like the hard drive, optical drive or other peripheral installed inside the computer.

try also using an external monitor

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