Question about Dell 946 All-In-One InkJet Printer

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Black ink cartridge is 2/3 full, but doesn't print

Hi, I have a 946 Dell and I've tried everything I can think of to get the printer to print properly including re-downloading software, aligning & maintenance checks, unplugging the computer, wiping the black cartridge with a damp cloth and it still won't work.

Please help, I need this printer up and running and can't see the point of buying a new cartridge if this one is still almost full.

Thanks,

Lindi

Posted by on

  • Joe Campisi Feb 16, 2009

    My two year old Dell 946 is not printing. The last two Series 8 black cartridges have stopped working even though the graphic does not show a low ink level.

    Is Dell just making inferior junk or do they have a quality control problem with these cartridges.

    I see the same problem posted in the Dell Community board.

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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud


Posted on Jan 28, 2009

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Posted on Jan 02, 2017

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1 Answer

When I print from the internet my copy prints my color comes out a different color I think it might be my black ink is off I have a dell 946 all-in-one printer.


Are you using Dell Series 5 ink cartridges?

Can you copy a document under the glass? Black & White and color? Do they look ok?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges .

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

Jul 27, 2011 | Dell 946 All-In-One InkJet Printer

1 Answer

We keep getting left cartridge incorrect message?


Are you using Dell Series 5 ink cartridges?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges .

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

Jun 12, 2011 | Dell 946 All-In-One InkJet Printer

1 Answer

Dell AIO Printer 946 I can't print a word document in black and white. When i click on printing preferences, it doesn't allow me to click on " print in black and white" Please help


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1 Answer

Left ink cartridge incorrect. It is the right ink


A trick which may work is cleaning the contacts on both the cartridge and the printer.

Make sure you've switched it off first, I'd try gently buffing with a soft dry cloth first.

HP reccommend using distilled water and cotton buds, but not alcohol based cleaning fluids.

Allow the water to evaporate before replacing cartridge and switching on.

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1 Answer

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I can get my 946 to print with just a black cartridge, as long as I select black and white printing (there is an error message on the PC but I can just select 'continue'). But with just a photo cartridge (i.e. a combined black and colour one) it won't work - looks the same, but the 'continue' option doesn't work.

Dec 13, 2009 | Dell 946 All-In-One InkJet Printer

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The print heads on your ink cartridges have dried up. Ink printers need to print in black and white and color once a week. Doing this will extend the usable life of your cartridge because the ink will not dry on the print head and clog it. You can try and get the ink flowing yourself by resting the print head on a warm moist paper towel until you see ink on the towel (ink stains most surfaces so be careful where you do this). To check your progress, press the print head into a dry paper towel. You should see three entire distinct colors for the color cartridge and one black line for the black cartridge. If you can't get it flowing again you will need to buy new cartridges. You can get Dell refills from Cartridge World if you would like to save some money.

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