Question about Whirlpool Duet GHW9150P Front Load Washer

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The motor does not engage in at all

I have a washing machine and it doesn' work,,, it keeps flashing F11 and it won't engage in the spin cycle,, ,, can anyone tell me what the F11 flashing code mean?

ES

It is am Whirlpool Duet sport,, #WFW8300SW00

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  • E S Jan 02, 2009

    I am able to get the door open and I removed my clothes,,,but it took alot of figuering out,,, lol,,,,, now I will check what you said,,,,,



    thanks,,


    ES

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The F 11 code is a water fill code. Check the water to make sure both lines are on. If their on then turn off take hoses off the water inlet valves in the back and check the screens. If your screens are clean then you probably have a water inlet valve problem. Are you able to open the door to get your clothes out? If not I can tell you how to get it open.

Posted on Jan 02, 2009

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The "F11" fault code will display if the Motor Control Unit (MCU) has an internal failure; repeating under or over voltage, or over current conditions. If failure occurs during high speed spin the door unlocks after 3 minutes. The MCU (Motor Control Unit) is located beside the motor. Here is the part to order.

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The F11 error can be difficult to resolve even for us technician's.

The F11 error occurs when the central control and motor control don't talk to each other.

If one of the controls was actually bad then I'd expect to see the error code every cycle. If it does, start by checking all the wiring connections from the panel to the CCU. Post back your results.

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Sounds like a bad gearcase.You have a machine that is direct drive. The motor is hooked directly to the gearcase by a little coupler. Look under and make sure the coupler is in place if it is then you need gearcase.Again the coupler is located between the motor and gearcase. Hope this helped.

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F11 is a Serial Communication error.

Communication between the main board and the motor control board is not being sent correctly. This could be a bad main board, motor control board or motor itself. The testing can get pretty involved. Try putting the machine in a self test mode and see if the error clears.
Press Cancell, then by pressing the drain spin button once on the left side then move to the spin speed button the the right.
Press this button until no-spin lights.
Press the prewash button 4 times. C00 should appear in the display.
Let it run it's tests, there will be 8 of them and end up on C08.

If this doesn't work, it's best you wait for the service tech.

Keep us updated.




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When it gets to spin cycle, it starts flashing F11 and just keeps beeping, although sometimes it happens before spin cycle.


I did some research on F-11 codes and Vibration-- See if this helps:

The F11 fault is actually described in the tech sheet as a "Serial Communication Fault" involving the MCU (the washers computer) and the DC Drive assembly that runs the motor. If you are not familiar with a DC drive, it is simply a controller for the motor that varies the voltage to the motor to change speeds.My research showed many people solving this problem with a replacement of the control unit or the relays inside of it.
The problem with the engineering and design of these washing machines was that they all vibrate excessively unless they are sitting on a floor constructed of a ton or more of solid concrete.

The vibration eventually makes either the motor serial/tach connector (or possibly one of the five relays in the control unit) intermittent, and the machine begins to throw error codes

I have found a good whack on the side of the machine seems to work. No kidding. Here's what happens: Stupid F11 flashes. I hit the pause/cancel button. It flashes the remaining time on the cycle. I hit the start button. Sometimes that just does it. If it doesn't I give it a whack on the left side of the machine, (if you're facing it), in the middle, about 6 to 8 inches above where the drawer is.

Let us know if we can help more--

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