Dell Latitude E6400 Notebook Logo
Posted on Oct 23, 2012
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Dell latitude e6400 system or administrator password

When booting it comes up with a white screen saying the dell computer system is protected by a password. shows the numbers #CRM60L1-1F5A. i cannot get into bios setting or system settings just stuck at this screen. it was accidentally set by myself when i was messing with the settings and i have no clue what i typed in.please help!

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Anonymous

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  • Expert 40 Answers
  • Posted on Oct 24, 2012
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So you have a locked BIOS password.. this can be quite difficult to get past. There is one way which i have tried which is a hardware hack. It worked for me multiple times but i will say do at your own risk. It wont effect the hard drive at all.

Turn the laptop over and find the bit that you can open where the RAM upgrade goes into. Usually has a little chip (technology chip) as a symbol. Open that bit up and look for some text on the motherboard called CMOS its a circuit chip thats on the other side so you would just see little bits of solder going around in a square. its small too.

Once you have located it get a flat head screwdriver (must be flathead) and put the flat head screw driver on the CMOS chip bit so that you short circuit the CMOS chip it must touch a few of the solder bits on the motherboard to shortcircuit but only the CMOS chip. when you have the screw driver on the right bit turn the laptop on with the screwdriver still shortcircuiting the CMOS chip. When the computer starts it will say something along the lines of CMOS error or CMOS cannot load and it will reset the BIOS password.

Good luck

5 Related Answers

Anonymous

  • 152 Answers
  • Posted on Feb 03, 2009

SOURCE: the administrative password is different in the bios settings

You can reset the password easily by removing the battery which will clear the CMOS. If you aren't comfortable doing this, perhaps you can find someone who will do it for you. It's not hard to do, and you won't hurt anything as long as you unplug the computer and discharge any static from your body. (Just touch something metal - like the rails on your desk or something else.)

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Anonymous

  • 191 Answers
  • Posted on Apr 06, 2009

SOURCE: password on power

u have to reset your bios setup.
open back side of laptop and check on mother bord u find there 1 cmos cell remove it for 15 minutes it from motherbord

Anonymous

  • 29 Answers
  • Posted on Apr 29, 2009

SOURCE: Dell Inspiron 8500 messege on boot "This computer system, #......., is protected by a password authentication system. You can not access the data without the correct password. Type in the primary or a

You need to contact Dell tech support they are the only one has access to the master password of your computer.

Anonymous

  • 3940 Answers
  • Posted on May 17, 2009

SOURCE: dell latitude d620 bios password removal

To remove a BIOS password will require the assistance of Dell Tech Support. 800-624-9896 You will have to be able to prove you are an authorized user and if out of warranty a Fee may be involved.

four_n_spy

Wayne Pyke

  • 7 Answers
  • Posted on Jul 25, 2012

SOURCE: dell latitude d820 can't get intothe bios set up screen

The d820 does not have an ee'prom chip on the board so removing any battery will not work you must use either an eeprom reader and decrypt the eeprom dump, or a master password generator.there are alsomany online companies thay will charge you a few bucks to get your master password

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You can remove or change the Window's User or administrator's password. You need access to a computer with Internet access to download the Hiren's Boot CD and burn it onto a CD. Then insert this CD into the laptop/computer and boot up the laptop/computer with the Hiren's CD and follow the instructions. There are very useful utilities CD and it a Linux boot CD which contains quite a lot of Utility programs including a password removal program. Click on one of these links to download HIREN'S BOOTCD :- http://www.hirensbootcd.net/ http://67.20.82.163/
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My Mom purchased a Dell Latitude E6400 from a second Hand store. I told her That I would take a look at it because I'm pretty savvy with most all technology. I boot it up and it goes to a white screen...

Buy another genuine copy of Windows, and put it on.

Same version, same bit. (32-bit, or 64-bit)

Go into BIOS Setup, and in Boot Options, make sure the first boot option is set to CDROM. (First device in the list will be CDROM)
This way the computer will boot from the Installation Disk.

(New genuine copy of Windows)

Removing the CMOS battery, and letting it sit out; will NOT reset CMOS.

There are NO jumper pads to briefly short out, to reset CMOS.

Since the laptop had a previous owner, you cannot just go to an authorized Dell repair shop, and have the tech obtain a Master password.

(Take proof of ownership, ID, and credit card)

The tech would use the Master password, and then get rid of it.
They aren't supposed to keep it, and you don't get it.
Performing this procedure however; would allow you access to personal information of the previous owner, and they aren't about to do that.

The tech would have to wipe the previous owners info off, by using a new, Genuine copy of Windows.
As stated previously, something you can do yourself, and save labor costs.

Post back in a Comment.
Regards,
joecoolvette

[Even after removing CMOS battery there is still a trickle charge saved in Capacitors, and this power can last indefinitely]
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