Question about Brother MFC 420CN All-In-One InkJet Printer

1 Answer

Can't print from laptop, while PC prints

I am unable to print anything from my laptop however the PC seems to have no problem printing.

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  • 5 more comments 
  • Anonymous Jan 02, 2009

    I have tried deleting and downloading again, but to no avail, every time I try to print from my laptop it puts the document in queue and will not print. PC prints fine.

  • cpb928 Jan 05, 2009

    To chiploon, to clarify my problem of not being able to print from my laptop while PC prints fine, my laptop is a Sony Vaio with Windows Vista. Hope this helps!

  • cpb928 Jan 07, 2009

    chiploon, the printer is now working from the laptop. thanks for your assistance.

  • tgean Jan 11, 2009

    My laptop with Vista has the same problem. I want access to a remote MFC-420CN printer from another computer in another room. My laptop recognizes the printer (I downloaded additional drivers) on this other computer but printing access is denied and I can't add this remote printer to my laptop. I successfully loaded the printer directly to the laptop. What have I missed?

  • Chip Loon Ng
    Chip Loon Ng May 11, 2010

    Hi cpb928,

    What is the status now? Thanks for taking time to reply me. :)


  • Chip Loon Ng
    Chip Loon Ng May 11, 2010

    Hi cpb928,

    How did you install the printer?

    Did you simply plug the printer via the USB cable and let Windows Vista detect and install the drivers by itself ( via auto download from the Windows Update )?




  • Chip Loon Ng
    Chip Loon Ng May 11, 2010

    Hi cpb928,

    Can you tell us what OS is your laptop? Vista or Windows XP?
    What model is your laptop?

    Thank you for letting us know.


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  • 32 Answers

Hi cpb928,

Thank you for updating me.

It is nice to hear that everything is resolved. Have a great day! :)

Posted on Jan 08, 2009

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