Question about Sony STR-DG820 Receiver
Simply power up unit without any speaker attached and see, does it go to protect mode?
If unit powered up properly then cause of problem is speaker / speakers or its connecting wries.
I plugged in my unit with no speakers attached and still received the PROTECTOR messages..could this be an internal problem with the receiver? Should I return this brand new receiver and get another one?
Its internal problem of receiver and as you said, its brand new so it would have warranty cover. Simply return it and get replacement. I have all tech info including schematics of this particular model and can guide you to resolve this problem but I receommend to askSony for warranty replacement.
Posted on Jan 02, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Generally speaking, an amp protects itself from heat, shorts, overloads and operator exuberance by refusing to turn on or stay on.
Overloads can be from excessive periods of high output or marginally low impedance loading by the speakers; and shorts would be wiring issues or a speaker blowing up.
You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Ensure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.
If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.
If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'naked'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced and competent hands-on tech.
Check for loose speaker connections at the speaker as a root cause for intermittent shutdown.
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