Question about Philips GOGEAR SA6045 MP3 Player

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Freezing on start up

When I turn on the MP3 player it freezes on start up, even when plugged into the computer. Will not charge or anything because it will not go past the start up screen

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  • grahamfam7 Jan 03, 2009

    I can not get the mp3 to turn on. The only screen that comes up is when I connect it to the computer and it says "OK to disconnect". The battery symbol is empty as well, so I don't know how to charge it. My daughter threw away the manual, so I am lost. I have tried the reset button but nothing happened.

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Hi return this cause is defect i know i have one !!!

Posted on Jan 03, 2009

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Ok what you want to do is load up your device manager (this comes with the mp3 player) after this has loaded press and hold the plus button on the volume your device manager will detect that there is a problem and will ask if you want to repair it, click repair, it will then tell you to unplugthe device and a blue screen will appear on the player and says somthing like loading. plug the player back in once the screen says complete and it should go through its normal process when you plug it into the computer, or it did when it happened to mine hope this helps.

Posted on Jan 03, 2009

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