Question about Zanussi ZI921 / 8FF Bottom Freezer Refrigerator

1 Answer

Fridge on Fridge freezer not working

Hi there,

we have a Zanussi Frostfree fridge freezer, getting on to 20 years old.

Suddenly, the fridge on the appliance has stopped working. The freezer is running fine, but the Fridge isn't cooling.

I've heard the Freezer runs the fridge from the same fan, anbd taking the back panel off, I found the fan to be working fine.

Any help would be thoroughly appreciated.

Thank you.

Posted by on

  • 5 more comments 
  • karl_croft Jan 02, 2009

    None that I noticed. Everything seems to be OK. I was suprised, as I expected the fan to be covered in ice etc, thus, easy fix, one impressed missus.

    But no. The fan was totally clear.

  • karl_croft Jan 02, 2009

    Thanks for the reply mate.

    Checking the drain pan, it is clear, the drain hole seems to be totally clear too.

    The coil in the back of the Freezer appears to running fine, as a thin layer of frost is buildling on it.

  • karl_croft Jan 02, 2009

    Sorry mate. You've lost me a bit there.

    The Fridge Freezer has the freezer compartment on the bottom. Can you elaborate on the freezer adjustment?

    Also, there are three lights on the top of the fridge.

    One seems to indicate that the freezer is working and has a triagle like icon. Glowing red?

    One has a S for an icon and comes on (orange) when I turn a dial with S and N on it? a booster?

    The third isn't on, and seems to be colored green. It has a strange icon, like a line with a wave through it?

    Also, the light inside the fridge compartement no longer comes on when I open the door!

    I;m so confused!

    I await your reply and i am very gratefull for your help and time.

  • karl_croft Jan 02, 2009

    I will check mate. How do I get to the duct? I'm a complete novice but not afraid to give it a go. Am I looking behind the unit? Or inside?


  • karl_croft Jan 03, 2009

    The doesn't appear to be any duct. I am trying to get images of the back of the fridge and freezer... Please bear with me. Maybe they will help you more. .


  • karl_croft Jan 03, 2009

    I hope this is of more use to you!

  • Phil Brantley
    Phil Brantley May 11, 2010

    Hello , was there any frost or ice under the fan behind the panel?



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 242 Answers

Ok there is a drain pan under the evap. coil under the fan that may be clogged and full of ice there is a 3/4" hole the water drains out of that needs cleared if there is a puddle of ice over it , the ice will also effect the airflow traveling down the duct to the fresh food section of the unit.
If there is no ice puddle at the bottom of the refrigerator then make sure the unit is cooling well by making sure it has been running for 10 min. or so and checking the coil in the freezer , it should have a small layer of frost on it showing its getting cold the whole way through it. Let me know how this works.


Posted on Jan 02, 2009

  • 1 more comment 
  • Phil Brantley
    Phil Brantley Jan 02, 2009

    If all of those issues are ok there must be something blocking the airflow to the lower section if there is a freezer adjustment in the freezer turn it to the center of the adjustment and see if you feel any air coming out of the top of the lower section of the refrigerator. Tell me what happens.


  • Phil Brantley
    Phil Brantley Jan 02, 2009

    I was thinking of a different model now I know which one you have , your cool air is supplied by the fan in the freezer traveling up through the center to the top of the unit , if there is no air coming out of the very top vent and your sure the fan is running there may be ice in the duct or the flap/damper in the duct is stuck closed. Let me know which problem it has.


  • Phil Brantley
    Phil Brantley Jan 03, 2009

    The duct will be inside the unit running up the center of the back wall normally , you can find it by looking from the freezer , the fan in the freezer has a duct from it blowing upward to the fresh food section. Tell me how this works.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hi i have a zanussi zi 918\12k fridge freezer. the fridge is warm and the freezer is not working 100%. any ideas?

You more than likely have a bad relay or capacitor. Hopefully it is not the compressor. You may want to consider replacing it if is more than 10-12 years old. The other possibility is there is a leak in the freon.

Feb 13, 2013 | Zanussi ZI918 / 12K Bottom Freezer...

1 Answer

Fridge light on but fridge warm, freezer still working. zanussi built in fridge freezer 3 year old


Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold

Sep 05, 2011 | Refrigerators

1 Answer

Freezer fine, fridge too cold!

You need a new fridge side Thermistor. If that doesn't solve the problem, then replace the Damper Actuator.

Jan 05, 2018 | Zanussi Z32 / 5 Top Freezer Refrigerator

1 Answer

Candy Frostfree Fridge freezer, model CPCA240FFK

1st of all conferm that the compressor is automatically (through Thermostate) going to ON/OFF or not, if it automatically goes OFF, i sugges its OK. and if not its no problum. (Minimum 4 hours rest is Must of a compressor, u can maunally OFF it for daily 4 hours Sleep)

Take Care

Jun 17, 2009 | Candy CPCA240FFK Bottom Freezer...

2 Answers


servis frostfree fridge freezer not working after 2weeks holiday returned it had completely defrosted fridge & freezer power supply still connected. warning light on. done all the trouble shooting in the srvice manual still want go cold or freeze. light on in the fridge, no water in the rear tray & cleaned the overflow pipe??. Model No M0330-ALU 5yrs old. think it has 2 seperate thermostats, surely they wont both have gone at the same time???????

Mar 30, 2009 | Amana ATB1832AR Top Freezer Refrigerator

1 Answer

Fridge on Zanussi ZX56SI has stopped working but freezer fine

check in your frezzer on the back wall if its all frosted up u have a defrost problem u can unplug and let thaw fgor 4 or 5 hrs plug back in and wilkl work till u can have it serviced if no frost u might a bad fan or a damper control

Mar 18, 2009 | Zanussi ZX56 / 4 Bottom Freezer...

1 Answer

Fridge freezer

  • Check the temperature setting
  • Assure that there is enough room for air flow in the refrigerator or freezer
  • Check for air flow restrictions in vents
  • Test the temperature control
  • Clean the condensor coils
  • Check the door seals
  • Test the door switch
  • Test defrost heater
  • Test defrost timer
  • Test evaporator fan
  • Check for a clogged drain tube
  • Check for refrigerant leak

Sep 23, 2008 | Engel Freezer 22 Qt. Fridge/Freezer

1 Answer

Fridge doesn't work but freezer does

i have had the same problem, it was the fan which needed to be replaced.

Aug 30, 2008 | Zanussi ZEBF277W Bottom Freezer...

1 Answer

Zanussi fridge freezer frostfree ZX 57/3 W not working

It sounds like you have a plugged defrost drain line. This is where the water goes to in the bottom of your freezer when it goes through the defrost (removal of ice from the freezer coil) cycle. It sounds like that hole is plugged and now the water/ice has now frozen in the vent that lets air circulate down into your refrigerator compartment. What I usually do in this case is to unplug the refrigerator, empty out the freezer compartment. Usually I also end up either pulling off the back panel or the bottom panel (in the freezer compartment) Looking for that defrost drain hole and actually I use a hair dryer. I can sometimes do this also by pouring small amounts of HOT tap water onto it and then sopping/absorbing it away with a sponge or dishcloth. I repeat this until I get the water to go down the drain tube.

Hope this helps,

Jun 12, 2008 | Zanussi ZX99 / 5 Bottom Freezer...

1 Answer

The freezer is working but the the fridge

same here. have the znb 4051s refridgerator. freezer works fine but fridge does not. there is no sound eminating from the fridge either...any ideas? its 1 year old!

Apr 13, 2008 | Zanussi ZEBF277W Bottom Freezer...

Not finding what you are looking for?
Zanussi ZI921 / 8FF Bottom Freezer Refrigerator Logo

856 people viewed this question

Ask a Question

Usually answered in minutes!

Top Zanussi Refrigerators Experts

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

Colin Stickland
Colin Stickland

Level 3 Expert

22326 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Zanussi Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides