Question about Symantec WinFax Pro for PC

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Restoring sent and received faxes to fax logs

I have backed up all my sent and received faxes as *.fxd files in a separate backup folder.

When I re-installed Winfax I copied the stored *.fxd files to the DATA folder of the installed Winfax programme, to restore the fax logs as per Winfax instructions, but the sent and received faxes are not shown in the sent and received logs.

How can I get the old sent and received faxes to appear in the logs and so be accessible?

Thanks very much.

CA

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That's not the way to backup your logs. You copied only the fax images, and not the logs to go with them. This is a common error that is made quite often. Unless you have the original log structure, your data (logs) that link to the actual fax images (fxds, fxrs, etc.) are lost.

Troubleshooting WinFax suggestion:
http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=ST;f=17;t=412

Posted on May 28, 2009

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Fax forword ricoh mp171


Print documents received and forward to a specified end receiver. This is useful if, for example, you are visiting another office and would like a copy of your documents to be sent to that office.
You can also specify a "folder" as the forwarding destination.
en-i_imp.gif
  • To use this function, set [Forwarding] under [Administrator Tools] to [On].
  • The Forwarding function does not forward documents received with Memory Lock.
  • You can select end receivers only from among destinations programmed in the Address Book. You cannot specify programmed transfer stations as end receivers.
A fax number, e-mail address, IP-Fax destination, and folder can be set as the forwarding destination.
When you wish to change the end receivers depending on the senders, specify the end receivers by the senders, at "Program Special Sender". Documents not received from specified senders are sent to the destination specified in this function. For details about programming special sender, see "Program Special Sender".
You can set whether or not to print the forwarded documents on this machine in "Parameter Setting" (switch 11, bit 6). See "Parameter Settings".
Deleting a destination specified as a forward destination from the destination list causes the settings of the forward destination to be deleted, so they must be registered again. When a destination is changed, a document is transmitted to the new destination. If there is no destination of the specified type, you can set which destination to be used as an alternative destination in "Parameter Setting" (switch 32, bit 0). See "Parameter Settings".
You can program one of the User Function keys with operations for this function. See "General Settings/Adjust".
If you have specified a folder for forwarding, you can specify the file format used for forwarding in "Parameter Setting" (switch 21, bit 3). See "Parameter Settings".
User Parameters (switch 37, bit 4) on the Fax Features menu allows you to include the sender's name in the names of files sent to folders. However, garbling of the file name and data loss can result if the receiver's operating system cannot accept certain characters in file names. To prevent this, use User Parameters (switch 37, bit 5) to limit the file names to plain characters only. If you limit file names to plain characters only but errors still occur, disable display of the sender's name in the file name of documents forwarded to folders. For details, see "Parameter Settings".
Using the parameter setting (switches 38 and 39), you can specify the maximum number of resends that the machine attempts if it fails to forward a fax (including faxes from special senders) to a folder destination, and the interval between the resend attempts.
en-i_ref.gif
or download the operations manual to guide you here ..http://support.ricoh.com/bb_v1oi/html/oi/re/model/mp171/mp171en.htm

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How do you find fax log for sent faxes on Dell 962 All-in-One


Only faxes sent and received by Fax Console can be seen by Fax Console. View the Status of a Fax Using Fax Console or Fax Service Management
  1. Click Start All Programs (or Programs) Accessories Communications Fax.

  2. Click Fax Console or Fax Management Services.

  3. The following folders appear:

    • Incoming - faxes currently being received

    • Inbox - faxes that have been received

    • Outbox - faxes scheduled to be sent

    • Sent Items - faxes successfully sent

  4. Click the folder of your choice.

  5. Click the fax in the right pane for which you want to view the status, and then click Preferences or Properties.

  6. Click the General tab and view the Status line.

  7. Click Close when you are finished

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I would like to print a transmission report for a document that I just sent.


Hi

You can print a log of faxes that have been received and sent by the device. Each
entry in the log contains the following information:
• Transmission date and time
• Type (whether received or sent)
• Fax number
• Duration
• Number of pages
• Result (status) of transmission
To print the fax log from the device control panel please follow the directions below
1. Press Setup.
2. Press right arrow to select Print Report, and then press OK.
3. Press right arrow to select Fax Log, and then press OK.
4. Press OK again to print the log

All the best!!
Regards

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Wish to print outgoing fax log date/time/number


Hi,

I don't think there's a log you can print but you can do the following. Not quite what you want, but better than nothing...

You need to set the fax confirmation option to log faxes before you send anything. The default option is off, so you won't be able to get a fax log for anything you've already sent unfortunately.

1. Press Setup
2. Press 2 then press 1. This displays the Print Report menu
3. Select Fax Confirmation
4. Press c00424037.gif to highlight one of the following, then press OK

Off Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.

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In what folder are received faxes stored to on XP


the address of fax folder is given to the server. thats why it is giving such error. normally files received in my documents "my received files" folder.

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1 Answer

Fax Log


Sure. You should be able to find the fax log in a folder in the folder for your Printer underC> Accessories or Programs> Ricoh. If you can find the fax, you can go to Edit in the toolbar>select all>copy and then paste it into a new fax. If you can automatically resend it from the log folder I am not sure. Look through the options there and see if you can.

Good Luck to you and Thank you for using Fix Ya!

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