Question about Symantec WinFax Pro for PC
I have backed up all my sent and received faxes as *.fxd files in a separate backup folder.
When I re-installed Winfax I copied the stored *.fxd files to the DATA folder of the installed Winfax programme, to restore the fax logs as per Winfax instructions, but the sent and received faxes are not shown in the sent and received logs.
How can I get the old sent and received faxes to appear in the logs and so be accessible?
Thanks very much.
That's not the way to backup your logs. You copied only the fax images, and not the logs to go with them. This is a common error that is made quite often. Unless you have the original log structure, your data (logs) that link to the actual fax images (fxds, fxrs, etc.) are lost.
Troubleshooting WinFax suggestion:
Posted on May 28, 2009
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 24, 2013 | Ricoh Aficio Office Equipment & Supplies
Mar 05, 2011 | Dell 962 Photo All-In-One InkJet Printer
Nov 25, 2010 | HP OfficeJet J4580 All-In-One Laser...
Apr 09, 2017 | NexxTech NSFTMD1
May 06, 2009 | HP Officejet 5610 All-In-One InkJet...
Nov 29, 2008 | HP LaserJet 3300mfp All-In-One Printer
Aug 22, 2008 | Ricoh Aficio SP-C210SF Printer
Apr 12, 2007 | Symantec WinFax Pro for PC
328 people viewed this question
Usually answered in minutes!