Question about Canon Elura 70 Mini DV Digital Camcorder

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Tape Ejection Problem

We have a Canon Elura 70. It was used about a week ago, the tape was left in the camera, adn the camera has sat unused for almost a week. I picked it up to record something today and I got a message saying to Eject the Tape. I ejected the tape and then reinserted it. The camera made a funny whirring sound and would not retract the tape. It will close with no tape in it, but I even tried a new blank tape and it didn't work. If there is a tape in it, it will not retract the tape and will not close. Help!

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  • Anonymous Nov 23, 2007

    I have same problem. Cartridge tape will not be taken by Elura 70. It rejects all attempts to insert a cartridge. However, inserting no cartridge at all works fine.

  • Donjr Dec 19, 2007

    Same problem...won't take the tape. Where do I go to find an answer?
    Don

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I have both the willful zoom and the unwilling cassette problems. In the past I have briefly fixed the zoom by opening the door and gently probing the cable to the zoom button. This only worked for a couple of weeks then reverted to same crazed performance. Then last month the "remove the cassette" madness started (bear in mind, I have only recorded perhaps 15 cassettes on this damn thing). Nothing worked. Until tonight when I simply lightly smacked the unit down flat on the manual resting on my desktop. Did this a few times and BOTH the zoom and cassette door started responding properly. I'll see how long this lasts, but it beats buying a new one or dealing with Canon. Never again.

Posted on Mar 09, 2008

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I had this problem this weekend with an Elura 65, where the camera would not accept a tape. If you inserted a tape, it would beep a few times, the LCD screen would flash "REMOVE CASSETTE TAPE" and then it would spit the tape out. I had the camcorder stored in a ziplock bag in a cool / dry cabinet in our spare bedroom. None of the previous solutions worked for me (clean the heads, take out the batteries, remove power for 20 minutes, remove the memory card, etc).

What worked for me:
I left the main battery in, installed the small memory battery, installed the SD memory card and plugged in the power cord. I left the camera out (close to my computer), which is upstairs in my house- in a 70-75 degree Farenheight environment - for 24hrs. After 24hrs of sitting out and being plugged in to power, I suspect everything came to an ambient temperature and the camera worked fine. (you might try up to 48hrs of being warm)

I suspect that most people's cameras are having this trouble when the internal parts of the camera are not all warmed up so the camera will reject a tape because something is NOT functioning properly when cold.

If you look at the timing of these postings, you will see that most people are posting issues in the cold winter months. I won't buy another Canon Camcorder, but am appeased at it coming back to life long enough for me to download my information to my computer.

If you call the service support for Canon (which I did), they will ask you for your serial number, model, date of purchase, name, email address & mailing address. They will ask you to mial your camera along with the printed information above and detail your problem. It will take 7-10 business days for someone to contact you via email or phone.

Good luck with your camcorders!
cjammin - Cedar Park, Tx

Posted on Jan 08, 2008

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I was having the same problem with my canonTape Ejection Problem - 4.gif elura 70. After looking all through here,  I called Canon techsupport1.gif and they told me that there are three possibilities.  1) The camera is made to not accept tapes when the tape heads and path are dirty.  2) There is condensation in the camera.  3) There is an internal problem that would require you to send it in for service. 
The first is a $15-$20 fix.  Go out and buy a cleaner that will clean, not just the tape heads, but the entire path.  In other words one that is not just a brush that moves back and forth, but one that winds on to both spools and gets pulled over the entire path.  Unplug your camera, take the battery off, take out the watch battery and the SD card and let the camera sit for about 20 minutes before cleaning.  Put all that stuff back in--PLUG IN the camera to the wall charger, then clean the tape path.8 out of 10 times this will solve the problem. 
2) If there is a moisture droplet on the screen, this indicates condensation.  Unplug your camera and let it sit in a controlled temperature room for about 2 hours.  Do NOT use a hair dryer unless it has a no heat setting.  The heat can fry other components.   
3) If it isn't one of the other two...it will most likely need service. 
Hope that helps. Don

Posted on Dec 20, 2007

Call vik on 0862530061 who could give you an idea.

Posted on May 10, 2007

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I suspect that most people's cameras are having this trouble when the internal parts of the camera are not all warmed up so the camera will reject a tape because something is NOT functioning properly when cold.

If you look at the timing of these postings, you will see that most people are posting issues in the cold winter months. I won't buy another Canon Camcorder, but am appeased at it coming back to life long enough for me to download my information to my computer.

If you call the service support for Canon (which I did), they will ask you for your serial number, model, date of purchase, name, email address & mailing address. They will ask you to mial your camera along with the printed information above and detail your problem. It will take 7-10 business days for someone to contact you via email or phone.

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