I have a Thomson DTI6300-16. We set it to record a programme which was only 1 hour long, but it is telling us that the recorded programme is 2h 12mins - and in fact it seems to have used even more disk space than that. The main problem however is that we cannot play or delete the programme, and doing either, or just moving the cursor onto this programme results in the unit freezing and the only way to unblock it is by turning off at the mains.
Can you help ?
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I had this problem aswell! I tried everything but ended up phoneing the help line, when they asked for what frequancies they found out i was picking up different ones form two different stations. I took the ariel out of the back on the freeview box and run a scan for channels (of course it came up with none as the ariel is unpluged but it overwirites and clears the incorect frequencies). Then plug the areil back into the freeview box and run a scan for channels. After doing this i picked up the correct frequencines form the correct station and my recordings actually recorded! If you phone the help line (08444159159) they will tell you what frequencies you should be picking up. I hope this qorkes for you!
Sounds to me like your hard drive is full. Do you use the topup tv part of the box? If not, deselect all the topup tv channels. This will free up a significant amount of drive. Failing that, you'll have to delete some of your programs, sorry! To deselect topup tv channels; Go into the menu option, Customise Top Up TV Anytime, and de-activate all the selected channels
After Re-loading the Freeview Channels on 30th Sept, the disc space was nearly full on The Thomson DT16300. Go to Set up in the Menu, choose 'Personal Favourites' this will bring up all the stored Channels, For some reason a lot of the Channels are marked 'ON' each one takes up disc space. De-select every one, the channels stay in the recorder but release disc space. I now have 86% free.
Hi this Greynut i have resolved my problem this is what i did press menu then setup press ok then scroll down to the help symbol then press ok then press the green button on your remote control and that will bring up the page settings and what i did was press the red button which is factory defaults that will take your set top box back to the factory settings you will loose your recorded programs but it will be like new setbox again you will have to follow set up instructions and re tune your set i have got all my disc space back now and no problems with screen freezing or set top going off i hope this helps you.
TiVO also plans for other upcoming shows in total recording time. So if you 12 hours recorded, and another 20 or so hours scheduled in upcoming all as don't delete, then it won't allow additonal shows manually