Question about Microsoft Xbox 360 Console

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Xbox 360 scratched disk

I just bought an xbox 360 arcade for my son for Christmas and we go rent the first rented game from our local video store. He's playing it for about 20 min. and starts complaining that theres something wrong with the xbox. we hear a grinding like noise and the game says unreadable disc. He takes the game out and notices a ring scratch on the disc. So we take it back thinking that it's just the game and get another one, get it home and he starts playing and once again same problem. He also played his madden 09 and arcade game that came with the bundle for about 8 hrs since he got this on Christmas eve and neither one of those disc are scratched, but he's scared to play them now which I don't blame him. I immediatley went online and am now reading alot of complaints on this same problem. The question I have is is this a fixable problem? And could you PLEASE give me some advice on what to do? Thank you.

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  • Anonymous Jan 13, 2009

    I bought my second xbox (arcade version) on friday (4 days ago)...only because my first has been sent back for the 5TH TIME!!!!! (i.e. 3 red rings). Much to my suprise...i too got the disc read error after only about 3-4 hours of gameplay. I am in the same boat you are...GOW 2 had a ring that looked like is was "scratched into the disc". I NEVER had a problem playing GOW 2 on my oringinal console....I know this console scratched my game and im P.O.'d......

  • Anonymous Jan 18, 2009

    same ****. no fix?



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Hi

If the xbox is under warranty ( Microsoft has extended coverage on those) , have Microsoft fix it.
If it's older , you'll need to find a service that fixes 360s
If the case seal is broken Microsoft wont cover any warranty issues

Posted on Jan 02, 2009

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