I just bought an xbox 360 arcade for my son for Christmas and we go rent the first rented game from our local video store. He's playing it for about 20 min. and starts complaining that theres something wrong with the xbox. we hear a grinding like noise and the game says unreadable disc. He takes the game out and notices a ring scratch on the disc. So we take it back thinking that it's just the game and get another one, get it home and he starts playing and once again same problem. He also played his madden 09 and arcade game that came with the bundle for about 8 hrs since he got this on Christmas eve and neither one of those disc are scratched, but he's scared to play them now which I don't blame him. I immediatley went online and am now reading alot of complaints on this same problem. The question I have is is this a fixable problem? And could you PLEASE give me some advice on what to do? Thank you.
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Re: xbox 360 scratched disk
If the xbox is under warranty ( Microsoft has extended coverage on those) , have Microsoft fix it. If it's older , you'll need to find a service that fixes 360s If the case seal is broken Microsoft wont cover any warranty issues
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The disk is so scratched that the xbox can't read the security sector so the x box thinks its a media CD. I would return the game for a better one. Or you can take the game to blockbuster or game stop, anyplace that rents out games or movies and you can have then run it on their DVD buffering machine.
Sounds like the Xbox is trying to find a piece of data that it need to go further and because of a dirty or scratched disk, it can't find it. If you want to verify whether it's your disk or your Xbox, go to your local game rental store and rent a copy of the same game to see if you have the same problem.
most of the new game disk have security feture to prevent copy. if some one rented and copyed its toast. The console picks this up and will not play it. If you can find some one to mod your console that will get past the security feture it should work but you lose the warnty
your unit is still under warranty if you bought it new the best thing to do is call the xbox number and they will send you a fedex box to put it in and send out my xbox took about 2 month to fix and they gave me a free month to their online services hope this helps
is the game rented or is it store bought? Most rented games have problems like that because of people just messing around with the disc cause the dont own it but if its store bought then there is probably a big scratch under the disc lamination.
The Arcade model comes with no harddrive, no hdmi (for digital connection to an HDTV), and I beleive the controller is wired instead of wireless. If you are planning on just playing games then the arcade may be a good choice for you as it's cheaper but you may find yourself wanting a hard drive sooner than later. Without a hard drive you will not be able to purchase or rent movies and you will not be able to download game demos and Xbox Live Arcade games. To compensate Microsoft includes a disc with some of the greatest hits of XBox Live Arcade with the Arcade version. The Pro comes with a 20GB hard drive but still no HDMI. The Elite version has a 120GB hard drive and HDMI. For most people the Pro is the one to get. If you were to get the Arcade then purchase a hard drive later you will pay more than the price of the pro.
Dont worry. All this is, is your son must of tipped over his Xbox 360 console or he moved it, while it was on. In the Xbox 360 there is a default in which the thing that holds the cd and reads it is lose and falls onto the cd and scratches the disk, thats why it is a perfect circle. It happend to me the first day i got the Xbox 360. And also keep the Xbox laid down, it keeps it safer from tipping over and prevents it from scratching it again. Go to the store you bought the game from and you should be able to get a new one. My store gave me ea skate back. Show them your receipt. If they dont accept it, you have to call microsoft and send in that game and they send you a new one in the case.