Question about HP Photosmart C5380 All-In-One Laser Printer

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HP Photosmart C5180 will not read new ink cartridge

New ink cartridges obtained from the HP online store were inserted in the appropriate slot and the printer will not read the existance of a full cartridge in place and refuses to print INK SYSTEM FAILURE OXC19A0022

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  • Anonymous Mar 14, 2014

    oxc19a0022

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Hi,

With reference to Expert Burti, he has given the solution to your problem.

"Just got off the phone to HP and the issue is resolved *phew*. This waswhat I was told to do for my C5180. First they told me to do a powerdrain. This is done by pulling out the power cable and then holding theon/off button for a minute, then putting the power cable back in (this didn't work).
Then we did a master reset. Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in. This sorted it. :
Have to say it looked like this whole process used up shed loads ofink, so by the time I had finished I needed to replace 3 cartridges!
HP were pretty good and were very willing to send out a new printer if the reset didn't work (as the printer is still in warrenty). Hope you get yours sorted too."

With thanks from expert Burti.

Posted on Jan 02, 2009

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Mostly, printer cartridge error occurs when the printer head is unable to identify the cartridge properly. And the basic reason behind this is that the cartridge is improperly attached. To reattach the cartridge, turn on the lid of the printer and then remove the cartridge from the printer head. Check the cartridge to make sure that there are no scratches or other damaged parts that can contribute to a printer cartridge error report. Take note that the cartridge should not be left open for more than 30 minutes; otherwise the ink will start to dry up and the cartridge will get clogged.

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Jul 19, 2010 | HP Photosmart C5180 All-In-One InkJet...

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I have an error code Oxc18a0001 on my HP c5180. Could you please help me? Thanks


Are you using a factory new ink cartridge?
Please consider the following before you read through the information that I obtained from the HP website.
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Issue:


An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print.
Solution:

Press the On button to turn the printer off.
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.

Plug the power cord into the back of the printer.
Press the On button to turn the printer on.
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Nov 18, 2009 | HP Photosmart C5180 All-In-One InkJet...

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My HP C6180 All in One printer shows an Ink System Error oxc18a0207. I tried removing the ink cartridges and reinstalling them but the message will not go away. What is solution?


You must have inserted a refill ink cartridges or there is a malfunction in the ink registering led.

Get a new set of inl cartridges from an authorized shop and insert.

This will end all the worries.

But if you have already done this, just ignore the error report it will go off later.

Apr 22, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Ink


You can buy cartridges online here HP Ink Cartridges

or go to


Swetha Computer Bazar Ltd Secunderabad

Location - Parklane, Hyderabad-500003

Call - +(91)-(40)-66049272

Also See - Computer Laptop Dealers Hp, Computer Repairs & Services, Computer Dealers

Balaji Computers

Location - Musheerabad, Hyderabad-500048

from

YELLOW PAGES ONLINE DIRECT.co.in


Oct 26, 2008 | HP Photosmart C5180 All-In-One InkJet...

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New Cartridge error message


Follow the steps below to remove and replace the empty ink cartridge.
  1. Turn the printer on.
  2. Open the ink cartridge door. Figure 1: Opening the ink cartridge door c00819080.gif
  3. Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch. Figure 2: Lifting the latch c00819081.gif 1 - Ink cartridge latch for the black ink cartridge 2 - Ink cartridge latches for the color ink cartridges
    NOTE: Theink cartridge areas are color-coded for easy reference. From left toright, the ink cartridges are black, yellow, light cyan, cyan, lightmagenta, and magenta.
  4. Pull the ink cartridge toward you out of it's slot to remove it. Figure 3: Removing an ink cartridge c00819082.gif
  5. Remove the new ink cartridge from the packaging.
  6. Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot.
    NOTE: Makesure that the ink cartridge is inserted into the slot that has the sameshaped icon and color as the ink cartridge. The copper-colored contactsshould be facing the printer as the ink cartridge is inserted. Figure 4: Inserting an ink cartridge c00819083.gif
  7. Press down on the gray latch until it clicks into place. Figure 5: Closing the gray latch c00819084.gif
  8. Repeat steps 3 through 7 for each ink cartridge that needs to be replaced.
    NOTE: All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
  9. Close the ink cartridge door.

after Doing this all Follow the next step :-

Please Try This, I am sure it is going to workout.


Resetting the All-in-One
Press the On (fa37665.gif) button to turn off the unit.
  • Disconnect the power cord from the back of the unit.
  • Connect the power cord to the back of the unit.
  • Press the On (a477fdf.gif) button to turn on the unit.

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How to load the new ink cartridge. HP Photosmart C5140.


Replace the ink cartridges (from the manual for the printer)

Follow these instructions when you need to replace ink cartridges.

To replace the ink cartridges

1. Make sure the HP All-in-One is turned on.
2. Open the ink cartridge door by lifting from the front center of the device, until the door locks into place.
3. Squeeze the tab below an ink cartridge to release the latch inside the HP All-in-One, and then lift the latch. If you are replacing the black ink cartridge, lift the latch on the far left.
If you are replacing one of the five color ink cartridges, such as yellow, light cyan (blue), cyan, light magenta (pink), or magenta, lift the appropriate latch in the center area.
4. Pull the ink cartridge toward you out of its slot to remove it.
5. Remove the new ink cartridge from its packaging, and then, holding it by the handle, slide the ink cartridge into the empty slot. Make sure that you insert the ink cartridge into the slot that has the same shaped icon and color as the one you are installing.
6. Press down on the gray latch until it clicks into place.
7. Repeat steps 2 through 5 for each ink cartridge you are replacing.
8. Close the ink cartridge door.

Jul 04, 2008 | HP Printers & Copiers

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