Question about Apple iPhone Smartphone
Hi there, my iphone 2g wont sync - it isnt even appearing in itunes. i re-installed itunes and no luck - my cable is woking ok as is my usb ports
id appreciate your help
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iphone Troubleshooting Assistant
Reset and Restore iPhone to Original Default Factory Settings with Recovery Mode iPhone display freezing? iPhone doesn’t detect by or appear in iTunes? iPhone cannot sync with iTunes on PC or Mac? Cannot make or receive calls, send or receive text messages, or access email or the web? Or worse, iPhone simply won’t turn on and does not respond to tap or button press? If the problem still persists after you have reseted the iPhone, or tried various iPhone troubleshooting, it may be worthwhile to invoke recovery mode to restore iPhone to default factory settings, the original state as when you first received and unwrapped the phone.
Restoration of iPhone to original factory defaults will likely to fix all problem, with the downside that all data and information stored on your phone will be lost. Normally iTunes will make a backup automatically when you connect and sync the iPhone with the program, however, it’s still a good recommendation to copy out and backup everything that you may need on the phone before proceed to restore the iPhone.
To restore iPhone and reset the phone to default factory settings, follow these steps:
Posted on Jan 02, 2009
If you did a hard reset and it still doesn't connect, not even to windows explorer, you most likely have a broken logic board or dock connector, you can try to replace those components yourself, there are guides websites online that teach you iPhone repair skills, but you should have a little tech background to embark on such endeavors.
Posted on May 15, 2009
Try putting the phone in forced recovery mode by turning off the phone. then hold down the home button and insert the usb. do not let go of the home button until you see that itunes has detected an iphone in recovery mode
-it should let you restore
-if not you probably have a hardware issue
-if its hardware sell 2g on the internet and upgrade to 3g for 199 from att.
Posted on Feb 03, 2009
Try this, it worked for me once. Keep your iPhone connected to your computer while you manually perform a windows update (be sure to select custom and install available software). Then restart your system with the phone still connected to see if it detects your phone.
Posted on Feb 11, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
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Posted on Jan 02, 2017
Tips for a great answer:
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i would be checking the usb lead before doing anything or even replacing it with a new one make sure iis securely connected
the cable near the iTunes symbol represents a problem with the cable
and the cd will not not be able to activate without a connection
Connect one end of the USB sync cable to one of your computer's unused USB ports, and connect the other end to the bottom of the iPhone or iPod Touch.
If iTunes does not start on its own, run it using the desktop or Start menu shortcut.
When iTunes starts, you should see an icon for the iPhone or iPod Touch on the left side of the window.
Click "Summary" in the right pane of the window if it is not already active.
Click the "Restore" button to begin the device restoration process.
ITunes displays a message asking if you want to save the contents of the device to your computer before restoring it.
If you have not backed up the device already, click the "Back Up" button.
If you have already done this, click "Don't Back Up."
Click "Restore." ITunes clears the data from your iPhone or iPod Touch and reinstalls the device's original firmware.
The screen of your iPhone or iPod Touch may shut off while iTunes works.
Do not remove the USB sync cable.
When iTunes is done restoring the device, it displays a message letting you know that the device is about to restart.
Click "OK" to restart the device. If you are restoring an iPhone or iPod touch, wait for the "iPhone / iPod touch is activated" message to appear on the screen of the device before you disconnect it from the computer.
You may now restore your backup of the device or remove it from the computer.
hope this helps
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