Question about Whirlpool Ultimate Care II LSQ9549L Top Load Washer

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Top part of agitator won't agitator

It comes in two parts. The bottom works fine, but the long upper part won't turn.

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  • Anonymous Jan 02, 2009

    If I push the top part slightly to one side, it "catches" and agitates with the bottom half, otherwise, the top half barely moves any more. I think it is stripped from washing heavy blankets and such. I'm working on it though.

  • John St. Clair Jan 03, 2009

    I have just identified the same problem, the top part of the agitator won't spin but haven't gotten any further.



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You all have a problem with a part called agitator dog.. 4 little hard rubber like pieces that goes in the top agitator.. and yes washing blankets or overload can cause this..pop top cap and you will see a bolt that holds the agitator..remove that and take out agitator.. and replace agitator dogs ( comes in a pack of 4).. make sure they all face same direction... good luck..

Posted on Jan 21, 2009

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3 Answers

Upper portion of Whirlpool agitator not turning


Your agitator dogs are worn out. Remove the agitator and seperate the upper section from the lower section. There are 4 small teardrop shaped pieces that are the agitator dogs. They have either come apart over time or at least the teeth have worn off them.
Post back with any questions. Please verify the model number. I couldn't pull up a parts list for it. I know the last digit should be a 0 (zero) instead of an o.
Thanks/Mike

Jan 07, 2008 | Washing Machines

1 Answer

Only the bottom agitator works, not the top


replace the dog ears in the upper part of the agitator not expensive and not hard to do ,,,, pop the cap off the upper agitator remove the 7/16 bolt and lift off the upper part and replace the plastic dog ears and reinstall!

Mar 08, 2010 | Kenmore 12502 Top Load Washer

1 Answer

The agitator (upper portion) will not spin. If I


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

Mar 02, 2010 | Kenmore 22422 Top Load Washer

1 Answer

Agitator not working properly...lower part works while the upper part just sits there not turning


you nead to replace the dogs in the top portion of the agitator.first remove the fabric soffiner despencer from the top of the agitator,next there may be a plactice cover that you nead to remove,next you nead to remove the 7/16 bolt and pull up on the bottom of the agitator and remove the agitator and place it on the floor,put a foot on both sides of the bottom of the agitator,next you nead to grab the top of the agitator and pull up and remove the top of the agitator.place your hand inside the top of the agitator and turn it upside down and remove the dog assembly.replace the rubber dogs and reassemble the agitator and reinstall the agitator.

Dec 31, 2009 | Whirlpool Estate TAWS750PQ 27-Inch Washer

1 Answer

Top part of agitator appears to becoming disconnected from bottom part. bottom is attached to motor and is working.


Hello Friend, Your problem is easily solved. You need to replace the agitator dogs. To replace all you have to do is pop the top cover off of agitator and remove bolt. Pull up on agitator and remove from washer. Next remove upper agitator from lower agitator. Inside the upper agitator top piece you will see a mechanism that has 4 little ratcheting teeth, these are called agitator dogs. Just replace them with new ones and re-install agitator. This should solve your problem. Happy to help, Tim.

Jun 25, 2009 | Washing Machines

1 Answer

Kenmore washer 100.92380200 upper agitator not turning


Just fixed mine. You will need an agitator repair kit. It comes with cover seal, bolt seal ratchet pieces and thrust plate for the bottom of upper agitator. Remove fabric cup and cover underneath. Remove bolt and upper agitator. Simple fix. New parts have instructions to repair. Get the correct model number and buy it from an appliance parts place. Around $20.00 retail.

Jun 15, 2009 | Kenmore Washing Machines

1 Answer

One part of agitator moves the other part doesnt.


Two-Piece Agitator: Bottom Works, Top Does Not - Whirlpool brands

Some Whirlpool brands washing machines employ a two piece agitator. The bottom is call the agitator and the top is usually referred to a 'Mover'. A multi-piece cam and bearing assembly connects the two and allows the top portion to index.

If the bearing or cams become stripped or damaged, the mover will often not work. Fortunately, Whirlpool produces a cost effective agitator repair kit that replaces all of the critical components in this cam assembly. There are three different repair kits. They differ in the height of the cam.
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Agitator Removal Instructions:


Remove Dispenser or Cap:
Some models of washing machines utilize a fabric softener dispenser that resides on top of the agitator. This dispenser simply snaps onto the top of the agitator. Other styles utilize a decorative cap. To remove the dispenser, simply grab it and firmly pull up. To remove the agitator cap, insert a small flat-head screw driver into the seam between the agitator cap and the upper agitator (mover). Use a twisting or prying action to pop the cap off of the agitator.

Remove Internal Debris Cap:
Inside the agitator you will see a cap with a raised handle, much like that of your automobile. Simply reach into the agitator and twist the cap while pulling up. This will remove the cap and its o-ring.

Remove Agitator Stud:
When looking into the agitator assembly, you will notice a single nut in the center of the agitator. Use a socket kit or nut driver to remove this bolt (agitator stud).

Remove the Upper Agitator (Mover):
With the bolt removed you should be able to remove the upper half of the agitator (mover) by simply pulling up. Sometimes pulling up will actually remove the whole agitator assembly. If this happens, place the Lower Agitator on the floor and stand on the flat lip. Then Pull up to separate the Upper Agitator (mover) from the Lower Agitator.

Remove the Cam and Clutch Dogs:
When you remove the upper agitator (mover) it contains the cam and clutch dogs. Tun the assembly upside down. The cam and dogs should then come out.

-- Stop Here if Replacing Cam Kit --

Remove O-ring:
The lower agitator remains on the transmission shaft. On the top of the agitator, there is an o-ring. Remove this o-ring.

Pull the Lower Agitator:
All that remains is the lower agitator. This can be removed by simply pulling straight up on the agitator.


Agitator Installation Instructions:

Set Lower Agitator:
Slide the lower agitator onto the transmission shaft. Rotate the lower agitator until the splines in the shaft match those in the agitator. Once aligned press the agitator down. Install the o-ring into the top of the lower agitator.

-- Start Here if Replacing Cam Kit --

Assemble Cam and Dogs:
Turn the cam upside down. Place the small round ear of the dog into the corresponding slot on the cam. Repeat this for each of the four cams.

Install Cam and Dogs into Upper Agitator:
Invert the Upper Agitator (mover) and slide the cam/dog assembly inside. The cam should be pushed into the mover until it shoulders. Then rotate the whole assembly upright.

Install the Upper Agitator (Mover) on the Lower Agitator:

The lower agitator has two tabs that stick up that are 180 degrees apart. These tabs fit into two slots on the bottom of the cam. Align the matching tabs and slots and place the Upper Agitator (mover) and cam assembly onto the lower agitator. Push down until the cam snaps onto the Lower Agitator. If the dogs fall out during this step it is necessary to return to the 'Assemble Cam and Dogs' section above and start over.

Install the Agitator Stud:
Place the bolt (agitator stud) into the hole in the bottom center of the cam. Use a socket kit or nut driver to tighten the bolt .

Install Internal Debris Cap:
Install the o-ring into the groove on the OD of the debris cap. With the o-ring in place, push the cap into the Upper Agitator (mover). It is important that the cap is pushed past the ports in the Upper Agitator (mover) so that the wash water can enter and exit as designed.

Install the Dispenser or Cap:
The final step is to replace the top cap. Both the cap and the dispenser simply snap into place. Just make sure they are installed as far down a they will go and are firmly in place.



Apr 07, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

Not fully agitating


2 things
First is that I assume this not to be a 1 piece agitator. If it was the whole thing should turn back n forth Make sure its top (nut) fastner is tight. Usually just push down slightly and turn Clockwise.

A sectioned agitator has a lower section separate fro the upper. The lower can be attached to the agitator shaft and will move back n forth but the top has teeth that engage 1 way and allow slippage when the agitator comes back the other way. This "ratchet" action (some whirlpool older models that i have seen) if it has teeth ground off or grease build up under the teeth can cause them to stop agitating and just kind of sit there.

Drain and remove the clothes,
Take the top by hand and try turn it back n forth see if bottom moves. If the top is slipping and the bottom stays put remove the top nut (turn Counter Clock Wise) and try remove the upper section. If you can get it off you may be able to see why its not turning, and get the part to fix it.

Please let me know if this helped you. Rate me with as high a mark as you can. thanks and good luck.

Apr 02, 2009 | Washing Machines

3 Answers

Broken Washing Machine Agitator


probably just what is known as agitator dogs just worn ..with no brand or model i assume it's a whirpool or kenmore ..1st remove softner dispenser (without brand can't say how it would come off ..some twist off some just pull off ) if agitator has cap underneath pull it off in center of agitator should be a bolt 7/16 if kenmore/whirlpool..remove it pull up on top half ..whole thing may come out if so just pull up sharply on top part..center part of top half comes out dogs are on it( 4 )again i'm assuming kenmore/whirlpool whirpool part # 80040 replace them and reassemble ..if any other brand will probably have to replace entire agitator..good luck

Sep 11, 2008 | Washing Machines

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