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The code indicates the the cooling fan for the Fuser has failed 3 times and is in a shut down mode. If you have a service agreement with Xerox you should call and have a Tech come and look at the Machine. The code indicates the the cooling fan for the Fuser has failed 3 times and is in a shut down mode. If you have a service agreement with Xerox you should call and have a Tech come and look at the Machine.
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Hello sir; The problem you have can be reset, just follow the steps as below;
1, power on the machine.
2, while hold down the 0 key, press start.
3, enter the access number 6789
4, click onNVM reset/NVM initialization.
5, enter 777-018 press start.
if still have problem let me know
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if u getting this message in ur fiery just reinstal software... this only solution... and if u get this error in ur printer pls check error code in bottom of the display..
Error in the Fuser. The description for this fault code is: External Heat Roll Contact Failure. Generally the external heat roll retract motor is defective. The xerox part number of this motor: 127K21350
15-380 means the exposure lamp in the scanner is not being senses.
Open the scanner and see if the lamp comes on.
If not, most likely the lamp has failed.
If it does come on, then the sensor or processor have failed.
9-357. Black toner problem.Probably You have low toner sensor defect. But try first to vacuum and clean black toner dispenser.You must vacuum whole path wich is used to transport black toner to developer unit.Then if printing B/W print only, you must print 10 full color sheets every 100 copies.
The code indicates the the cooling fan for the Fuser has failed 3 times and is in a shut down mode. If you have a service agreement with Xerox you should call and have a Tech come and look at the Machine.
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