Everytime i load a pdf and try to print i go into my settings on this infernal machine and NOTHING is set to print a banner. its all set to plain. but it always brints in banner mode and screws all of my documents up. even when i print 1 page it prints 2 but one has the document loaded on it while the other is blank. there is nothing in the troubleshooting to solve this. PLEASE HELP
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try removing the cartridges from the printer. Close the cover. Remove the sheets of paper. Unplug the printer from the power source. Replug after 30 seconds. When the printer's ready, reload the cartridges. Load some paper, don't overload. Try printing again. If problem continues, I strongly suggest you contact Lexmark technical support to further investigate the problem. You may be having a hardware problem.
Here's the link for the Lexmark X5495 User's Guide: http://bit.ly/c5QWkq. Just download it and it's for free. Thank you for choosing Lexmark.
Go to Control Panel > Printers and Faxes > right click on the Lexmark 5400 Series print object > Properties > Lexmark 5400 Series Properties window pops up, click on Ports tab > place a check mark in Enable bidirectional support by clicking in the box beside it. Hit Apply and click Ok to save the settings. Try to print. If problem persists, disconnect the printer usb cable from computer, uninstall the software completely by clicking on Windows logo Start menu > All Programs > Lexmark 5400 Series folder > Tools > Uninstall. Restart pc. To reinstalI, I recommend you use the software you can download from the Lexmark website. Just click on this link: http://bit.ly/cgn74X. Download and install the software. Follow the instructions. Try to print again. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.
I've had a problem like this before too, it's was down to two things which might be the same for you!
1) Is your printer plugged into a Power Surge Protector? if so then remove it from that and plug it into a normal plug, the surge protector sometimes doesn't allow the correct amount of power to reach the printer which causes an issue.
2) Your paper feed rollers, I had to clean mine with white spirt to remove the paper dust from the rollers, once done feeds paper everytime since!
I have a Lexmark X5495 printer and I had it refilled a couple of weeks ago, suddenly i have a message that goes "Order new ink" or something and i check the cartridge but it is still full. I try restarting the printer and even the computer but the printer STILL won't let me print.