Question about HP DeskJet 6988 Printer

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Need help in printing e-mails

When I try try to print emails I am getting a file and no email prints.
file list at bottom of the pages is:

file://C:/DOCUME-1/HP_AMD-1/LOCALS-1/Temp/12QKN6FA.htm

What is that doing and how can I fix this

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  • ice48507
    ice48507 May 11, 2010

    Which software?

  • Tina Shaw
    Tina Shaw May 11, 2010

    When you preview the email before printing, can you see it then?

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When the print dialog box comes up , there is a check box called print to file, It might be checked.

Posted on Jan 07, 2009

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It appears that the file is being printed to FILE and not directed to print on your printer. Go to PRINTERS in the CONTROL PANEL and click on your printer and then right click on your printer and in the drop down list click on SET AS DEFAULT. It then should work properly. Bud

Posted on Jan 03, 2009

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Have you check the control panel to verify that the printer is installed and if so do you have a wireless printer.

Posted on Jan 03, 2009

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1 Answer

I was able to print emails from my yahoo email but cannot do so anymore.


copy and paste the email into word and print it and then delete the file.

save or download the message right click the downloaded file select print see what happens

find contact us at bottom of page and speak with yahoo representative.

what device are you using mac, pc, phone have you tried using another device.

Nov 05, 2016 | Yahoo Mail

1 Answer

How do I print off E-Mails?


Right click on the body of the email and select Print.

Otherwise, if you don't want the whole page but just the body of the mail, you can do one of two things:

  • Highlight the body of the email, go to File, and select Print. OR
  • Highlight and copy the body of the email, paste into notepad, wordpad, or other word processing program, and print from there.

Mar 04, 2015 | Epson Expression XP- 202 Inkjet...

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My printer only prints top half of page when i send it to print from yahoo mail its a dell aio 810 printer


Your printer is printing what your monitor is saying. Try scrolling down to the bottom of the page, to see if that helps.

Dec 01, 2009 | Yahoo Mail

1 Answer

On incoming Yahoo mail...how can I print full email message


Just click and open the mail.... then click on Print button located on top of your mail page, one preview page will open with your full mail.....as well as the printer list...select your printer, through that you want to print....and click Print...Thats all....enjoy staying with Fixya....Good Luck

Nov 13, 2009 | Yahoo Mail

1 Answer

Cannot print from email. When I go to file and


Check your firewall and anti-virus or internet security...if you able to check the mail you must be able to print...hance try pressing Ctrl+P, here you check the Print Preview and give print..Further result pelase let us know..thanks for using Fixya...Good Luck

Nov 10, 2009 | Yahoo Mail

1 Answer

When I try to print from yahoo mail, I get a error that closes internet explorer. I can print from any other website/page without any problem.


I'm assuming you have Vista and choosing "File/Print" or right clicking and chosing print, both close down IE. You will need to click on the Print Icon that is in the upper right hand corner of the email to print. See if that resolves the issue.

Sep 30, 2009 | Yahoo Mail

1 Answer

Can't print an email


  1. Open up Yahoo your Email, (either Classic or new version) click on your Inbox to view messages.
  2. Double click (or click on the subject line to open if using Yahoo email classic) the message that contains the desired message or photo you wish to print.
  3. Locate and click the "printer icon" (the picture looks like a printer) on the top of Yahoo email or go to the File menu at the top of your web browser and click "print."

    If you are using Yahoo email classic, they have a selection (once you are inside of an email message) on the top--to the right of the screen that allows you to click "printable view."

    A new window will open up and your entire email will appear. Click "print," which is underlined, at the top right of the screen.
  4. A dialog box will pop up and ask you to confirm, click the "OK" button on the bottom of the screen.
  5. Your entire yahoo email message should print out fully (not just the header). This is good for articles, messages and photos you wish to keep.
  6. Bear in mind that one page on the screen is not equivalent to one printed page, in fact, it may be quite a few more pages.

    If you only wish to print one page: select file, print and click on the second radio button in front of "pages 1 of 1."

    Or, specify 2 or 3, for example. If you know it will run into more pages.
    Click the "OK" button at the bottom of the box to start printing.
    You can always reprint if it doesn't print correctly.
  7. These steps will work for either Yahoo email classic or the newer version of Yahoo mail.

Sep 25, 2009 | Yahoo Mail

1 Answer

My yahoo mail will not print although my printer works the pages are blank


When you open a yahoo e-mail you cannot print it by clicking on the print button from Internet Explorer tool bar or click file open print. If you try this it will often close Yahoo mail. To print from yahoo mail you must use the yahoo print icon which shows up above the message on the far right side just right of the mark as unread link. Once you click on the yahoo print icon it will open a printable page which then you can click file open print if it does automatically open the print window. This is for the Yahoo e-mail classic. If you are using the newer version of yahoo e-mail there is a print button between the move and action buttons.

Jul 09, 2009 | Yahoo Mail

1 Answer

Printing from e-mail


The problem you are having is caused because you are printing from a web based email and just clicking print prints the email, the frame and all the advertising on the page.

to avoid this try the following:

1. Doubleclick the email to open it, not just use a preview pane.
2. Highlight just the text that you want to print. (You can click the cursor at the beginning of the text, hold down the CNTL Key and then press down arrow till all lines of text you want are highlighted)
3. Click FILE, PRINT on the browser menu (DO NOT CLICK THE PRINT ICON)
4. A Print window should appear, in the PRINT RANGE section, click SELECTION, then click OK. At this time, only the text you selected should print.

May 16, 2008 | HP Computers & Internet

1 Answer

Margin problem


Problem---Printer prints email on the very edge of the paper and leaves off the first 3 letters of every word down the edge of that margin. If you have Windows Live Mail forget trying to fix it from there. Clicking File will not give you the page setup option you are looking for. Go to the bottom of the screen, click "all programs", look for and click "Internet Explorer", click File, click "page setup". A screen comes up in which you can change the margins. The left margin is probably set on .25. Change it to .75. Okay. Go back and run a test email.

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