Question about HP Pavilion ZV5000, ZV6000, ZX5000 Series 12 Cell Li-Ion Battery - DP390A (DP390A1) CD-ROM Drive

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Display pixelized my laptop screen seem to be pixelized. i can still see everything and it all works it just doesnt look like it should. its a hp pavilion zv6000.

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Pixelated is a pretty generic description so doesn't help a lot, however, it could be you started your notebook in Safe mode, where Windows defaults to a low graphics setting for maximum compatibility with all hardware. Or, maybe you changed the video display settings yourself? Your native screen resolution is probably 1200 x 800, check the display setting to see if that's what it is set at now. Also check the HP.Com web site to see if they have a video display driver you can download, maybe your driver got deleted or somehow corrupted.

Posted on Jan 02, 2009

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When you see your screen pixelized, it may be a hardware issue, but before concluding it as a hardware related, I request you to try downloading and installing the latest video driver software and if you wish you can even update your computer with latest BIOS update from the concerned website.

After installation, please restart the computer as the changes made will be updated once you restart the computer.

If the issue persists even after installation of BIOS update and Display driver software for your computer, now it can be concluded that the issue is hardware related and your screen has to be replaced with a new one.

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The bright spots which you are seeing my be the failed pixels on the screen.

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If you don't have external monitor, then restart the notebook and Press F10 or F2 key to Enter into BIOS. If the screen is same with bright pixels in the BIOS screen, then the it is confirmed the issues is with bad pixels.

If your notebook is under warranty, then HP will arrange for mail-in.

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