Question about Canon PIXMA MX310 All-In-One Printer

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Can't send or receive fax on Conon MX300

I would like to send faxes, and if it's possible set the default settings; where can i find them?

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  • 4853tkc Jan 02, 2009

    Hi, I have the same problem. I can receive faxes but I cannot send. The instructions say to check for faxing speed. Where do I find the faxing speed so that I can change it.



    Thanx Michael

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  • 8,637 Answers

Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud


Posted on Jan 28, 2009

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1 Answer

HP 6310 All-in-One. How do I get a fax confirmation?


If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.


The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after each transaction.


To enable fax confirmation from the control panel

1. Press Setup.

2. Press 2, and then press 3.

This selects Print Report and then selects Fax Confirmation.

3. Press to select one of the following, and then press OK.


Off Does not print a fax confirmation report when you send and

receive faxes successfully. This is the default setting.


On Fax Send Prints a fax confirmation report for every fax you send.

Fax

On Fax Receive Prints a fax confirmation report for every fax you receive.


Send & Receive Prints a fax confirmation report for every fax you send and

receive.

Oct 27, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Can't send or receive faxes


it's most likely the compression on the phone line or you need to set up your fax machine for proper receive mode.
Contact your phone service provider to see if they support faxes.
(Faxes cannot handle nearly as much compression as standard voice)

Jun 09, 2010 | Canon PIXMA MX300 All-in-One Printer

1 Answer

How can I use a networked Canon MX300 to send faxes from my PC?


You can use scan to email. Network or internet faxing is a dud.

You will have to have the software on your workstation.

Aug 18, 2009 | Canon MX300 Office All-In-One Printer

1 Answer

We are getting a message "waiting on report" when trying to fax


I experienced this problem when "Fax Setting -> TX Setting -> Print Report" is configured before you send out the fax.

After your Fax was sent, and the message "Waiting for report" appear forever and does not leave.

It is because your INK Level is Low and your have set "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink OFF", and so the report will not be printed out due to ink level is low.

Solution:
Configure "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink to ON", and the report will be printed out immediately, the message disappear.

May 29, 2009 | Canon PIXMA MX300 All-in-One Printer

1 Answer

Wish to print outgoing fax log date/time/number


Hi,

I don't think there's a log you can print but you can do the following. Not quite what you want, but better than nothing...

You need to set the fax confirmation option to log faxes before you send anything. The default option is off, so you won't be able to get a fax log for anything you've already sent unfortunately.

1. Press Setup
2. Press 2 then press 1. This displays the Print Report menu
3. Select Fax Confirmation
4. Press c00424037.gif to highlight one of the following, then press OK

Off Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.

May 06, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Printer keeps defaulting to fax option


You have set the default printer to the Fax option.
Firstly, you could use the drop down menu where the Printer is displayed (when you go to print), and select the "regular" printer as opposed to the 'fax printer".
To set the default permanently to the laser printer....go to "printers and faxes" in 'control panel'. You will see a "check mark" next to the 'Canon MX 300 Fax' (or whatever it is called) identifying it as default. You want to put the 'check' next to the "regular printer" (whatever it is called)....'right click' on it, then "left click' on "set as default". Now when you go to print anything, it will just print.

Please rate me:)

May 01, 2009 | Canon PIXMA MX300 All-in-One Printer

2 Answers

MX 308 do not give the fax receive tone


to enable sound/tone check the settings in the fax section in the software

Feb 26, 2009 | Canon MX300 Office All-In-One Printer

1 Answer

Mx300 fax / printer


I found this on Canon's website.

Remote RX If the fax interrupts telephone conversations after the initial sixty seconds that it uses to monitor for fax signals, change the Remote RX ID number. The default Remote RX ID number is 25. See the folloing steps to change the Remote RX ID number.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button.

  3. Press the left or right arrow to select [RX SETTINGS], then press <OK>.

  4. Press the left or right arrow to select [REMOTE RX], then press <OK>.

  5. Press the left or right arrow to select [ON] or [OFF], then press <OK>.

    Note: The default setting is [ON].
    1. If [Remote RX] is set to [ON], a window will appear displaying the current REMOTE RX ID.
    2. Use the left or right arrow to select the preferred ID value (from 00 through 99).
    3. Press <OK> to set the ID.

  6. Press the <Fax> button to return to Fax standby mode.


If the fax continues to interrupt telephone conversations after the Remote RX ID number was changed, turn off Remote RX. The default setting from the factory is ON. See the folloing steps to turn off Remote RX.
1. Press the <Menu> button until [FAX SETTINGS] is displayed.
2. Use the [ left.gif] or [ right.gif] to select [RX SETTINGS] then press <OK>.
3. Use the [ left.gif] or [ right.gif] to select [REMOTE RX] then press <OK>.
4. Use the [ left.gif] or [ right.gif] to select [OFF] then press <OK>.
5. Press <Stop/Reset>.

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