Question about Sony Cyber-shot DSC-W50 Digital Camera

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Wickedwahine Just today, the directional buttons froze up so that the up/down, left/right arrow buttons no longer work to scroll through pictures nor can I use them to navigate menu items. I removed the battery for 1 min as suggested in troubleshooting but it still didn't work. I also tried to press and hold the control and power button (just a guess) trying to trigger a reset. The directional buttons worked very briefly after that but it might just have been a fluke.

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  • tmpacheco Jan 02, 2009

    Thanks, jerryg50.



    The camera was not dropped. I hoped that the problem could be solved with a reset. It's acting like a computer that froze up.



    I also wonder if it's hanging on some pictures on the memory card that may have become corrupt?

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  • Sony Master
  • 1,635 Answers

This may be an intermittant on the circuit board or the switch assembly inside of the camera. Was the camera dropped?

I would not suggest trying to fix this yourself unless you have experience in this type of service and have spare parts.

Jerry G.

Posted on Jan 02, 2009

  • Jerry Greenberg
    Jerry Greenberg Jan 02, 2009

    You could try another memory card if you think that the memory card is defective or corrupt. I have never seen that type of fault without the camera reporting a memory card failure.



    Jerry G.

  • Jerry Greenberg
    Jerry Greenberg Jan 10, 2009

    To prove your theory, try another memory card to verify if the card is the cause of the fault.



    Jerry G.

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