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Direct tv passwords

I forgot my password for my direct tv parental controls, how do i

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Call directv and ask them to send a signal to reset the lock. they will only do it if your are the account holder

Posted on Jan 05, 2009

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I have a RCR universal remote. It turn the tv on/off but the red lock remains on my apex 2011s. What do I do?


The Apex prompts you to
enter a 4-digit code when you set up parental controls. You can block programs
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What is FPA lock on mean


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Tv locked


Im guessing you have an Apex TV. So here it goes:

Answer:According to Apex, you can disable the parental lock using the following information.

  • If you have a blank screen with a red key on the bottom left, simply press the (function or F) button and the mute button at the same time. This will unlock the screen and allow you to view the channel as desired.

  • If your TV asks for a 4-digit code or password please enter 3308 or 6688 to unlock the screen or reset any preset rating levels.

  • If you have a GT2011J or GT2011S Television, hold the (Display) button for 10 seconds, it will unlock the screen. If password or code is requested, try 3308 or 6688.


One of the above methods should get you past the lock. If so, I would take the opportunity to disable the lock in the TV's menu so this doesn't happen again.

If this still doesn't work, you can call Apex Customer Support at (800)880-1227.

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