Question about HP OfficeJet 7410 All-In-One InkJet Printer

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On the LCD display. It shows the HP sign and the line below seams to be looking for the wireless signal. The off button does not work. acts like its stuck or frozon

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  • markk636 Jan 12, 2009

    Yes, it did the trick. Thank you!

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First unplug the printer ...Turn it around and take off the dark gray piece at the back by simply squeezing both sides of it and pulling.... Then take the two chrome screws off. Use a wrench with the funny looking tip to get t off,not a screwdriver,that will not work ! Ok,at the top of the motherboard on the top far left you will see a black coated set of wires. Remove this simply by tugging on it a little ! Wala ! Put everything back together and wait about 15 seconds after the intial power up to start printing good as new !!!!

Posted on Jan 12, 2009

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Mine did this a few weeks ago. The printer wouldn't turn off and it wouldn't get past that screen you describe. I found the thread on fixya where Maggix described how to unplug the wireless card inside the back of the printer. It kills the wireless but lets the printer resume normal operation otherwise. Apparently this is a pretty common problem with this model, but HP has not offered any help. Here's a link to the other thread - scroll down to the posting by Maggix
http://www.fixya.com/support/t648531-hp_7410_all_in_one

Posted on Jan 02, 2009

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Posted on Jan 02, 2017

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