Question about Nintendo DSi White Console

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Black DSi frozen.

My daughter has a DSi she received for Christmas. It is stuck on a screen and we do not know how to reset it. Also we are unable to read japanese.
Can anyone help?

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  • ne671 Jan 20, 2009

    I have the same problem, except mine is white.

  • Anonymous Apr 03, 2009

    It's happened to me too, and ozzy00's suggestion has done nothing to help. D:

  • Anonymous Apr 04, 2009

    I cant reset it. how i do it?

  • Anonymous Apr 09, 2009

    Same, white screen. D:

  • Anonymous Apr 16, 2009

    my dsi froze when i was testing the connection

  • Anonymous Apr 29, 2009

    Help I have A black DSi. I was hearing music and it froze.

  • Anonymous Apr 30, 2009

    My DSi also froze while listening to music, just as one track ended and the next was about to begin. cannot use any buttons, can't even power it off! been like this for 13 hours now, probably just gonna return it and get a new one, who knows if itll happen again :(

  • masonthepie May 03, 2009

    i was in the middle of listening to sweet child o' mine and as i picked up the dsi it froze. i cant do anything!! i havent tried removing anything yet because im too chicken...

    | | --------- | |-------| |

    |___ | |--- | |-------| |

    | | --------- |_____ | |

    o

  • jimamy May 16, 2009

    best solution from masonthepie worked for us
    thanks

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Everyone i just found out how to fix a black or white dsi that is frozen and wont turn off!!
Step one:unplug dsi (if it is charging)
step two:close the dsi
step three:once it is closed turn volume down all the way witout opening
step four:set the dsi in front of a fan vent or someplace it will get a breeze
step five:open the dsi and hold power switch for like 6 to 10 seconds
(even when it turns off keep holding it for a couple more seconds)
now you an plug it back in and turn it on and VAWALä
hope this helped:)

Posted on May 03, 2009

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Press R+L+start when starting the DSi.

The calibrate screen appears. Click on the points the screen.

Start the DSi again, and it's OK !!

Posted on Feb 12, 2009

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Hey masonthepie really helpfull thanks!!!!

Posted on Aug 01, 2010

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I tried all the solutions on this forum and none worked. A coworker finally turned it off and then when it came back to the white screen he pushed select and start at the same time - that unfroze the screen. One it was unfroze, we moved off the screen it was on, then held the power off button for 15 seconds. Everything reset and it's fine.

Posted on Nov 04, 2010

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Thx whoever did best souloution

Posted on Mar 04, 2010

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I don't have a DSi, but you need a new one. Oh, by the way, I am Sassette. I help people with game system problems. Good thing data is saved to DSi cartridges and SD cards, not to the DSi itself!

Posted on May 10, 2009

  • nixy4 Jun 12, 2011

    mine was frozen and i couldn't even tyrn it off! try holding the power button down 4 3 seconds

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Take out game card and blow air down the game card slot and then replace the game and then put it to charge wait a few minutes And then repeat the first bit and it should work

Posted on Dec 04, 2011

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