The computer won't rcongnize it to charge it, and the battery is dead....
i notice alot of people have trouble with it.
is it junk
My computer won't recognize the mp3 I want to recharge and I also wanted to add files into it, but it won't recognize the device I'm using, and I can't find the files for it either.
Re: my computer won't recognize my mp3/RCA M42 series
I'm not sure why, but my computer will only recognize our sons when we use one of the USB ports on the back of the tower rather than the front of the tower. I dont know if its a compatibility issue? Another friend recommended a new USB cord. Good luck :)
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I found that Holding the power button for about 6-10 seconds will force it to turn off. If you plug it into the computer while it's off it was recognized. The RCA software didn't recognize it, but when I doubleclicked the drive in "my computer" it asked me to Format. after I formated, I unplugged it and plugged it back in, and the RCA software picked up the device
1 hold down power button for 15 sec plug it into usb for pc. 2 Get the latest firmware update at RCA website http://www.rcaaudiovideo.com/categories.aspx?product=317&post=4 3 reboot pc while RCA is still plugged into the usb device. 4 That fixed mine good luck.
plug it to usb device of computer Go to rca website update the firmware. Keep it install to usb device and click on the firmware you just downloaded. (do not remove from usb) You can format and update the firmware at same time that should make it like new.
plug it to the computer
hold down the power button on the mp3 player for 10 seconds.
Go to the RCA web site and download the firmware.
Keep it plug into the computer and install the firmware.
Should work like new.