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Refigerator / freezer not cooling properly

I have an amana side by side refigerator / freezer and it is cooling but not enough to freeze food in freezer and refigerator not very cold. Is this a common problem do i need to get it serviced

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  • Amana Master
  • 8,205 Answers

You have a bad defrost heater.
READ THIS PWEASE

Posted on Jan 02, 2009

  • Dan Webster
    Dan Webster Jan 02, 2009


    Defrost Info






    Your defrost system needs addressing.
    Their are 3 parts to the system.

    Timer

    Heater


  • Dan Webster
    Dan Webster Jan 02, 2009

    Timer
    Heater
    Defrost thermostat
    I think maybe your heater is bad.
    If frost is on the back wall that is a sure sign


×

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Posted on Jan 02, 2017

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Mullion heater connection for Amana 84" Integrated bottom mount refer model B136CAR3 mfg P1318402W. I need to hook up the mullion heater that is under the freezer, component P/N 12401301. But I cannot find the mullion heater connection point. According to the specs it's installed in the foam and not wired from the factory and is for service purposes. The reason for this is that the water from the defrost cycle re-freezes and clogs the drain hole. Eventually the ice gets almost an inch thick and it's SOLID. The freezer drawer cannot open, so I have to thaw it all out and pry it open. I've done this dozens of times over the years! The service tech never figured it out. But with help of my boat-refer-expert brother we found the solution at the high level. Devil is in the details. According to the instructions: make a slit and peel back the white vinyl harness sleeve that goes to the water valve, pull out two wires (black and white) that aren't connected to anything (yet). Then "locate the mullion heater leads at the left side of the cabinet and connect to the back and white leads". Then Wrap vinyl sleeve with electrical tape to seal the slit. OOOOOKAY.... I found the unconnected leads in the harness that goes to the ice maker water valve. They have male bullet style plugs and clips (a little corroded) but I cannot find anywhere to connect them... Is left side of the cabinet as viewed from the front or back? The main harness is on the left rear area. And if I make the slit long enough (which is very difficult, then the wires could make it back there. If I only could find where the mullion heater's connectors come out. Of course the wiring diagram only shows the mullion wiring as optional and not connected to anything. I really do not want to lay this 500lb (at least) beast on it's side. It already fell on me and my daughter, but a countertop and pallets save us. This refer has been nothing but a pain to deal with ever since I bought in 2001. I don't want to get rid of it, since it has custom wood panels that go with our kitchen, and I fell on hard times (due to illness) and cannot afford a new one. It fixed many things on it already. Such as the problem where the relays weren't soldered properly onto the main logic board, which fixed the non-defrosting problem and the freezer fan not working. But now the drain hole plugs with ice. So I read that many freezers have a 5W to 20W heater that runs all the time to keep the hole from freezing. Especially if water gets in the insulation under the floor of the freezer. Anyway, can anyone tell me how to find the connections to the mullion heater? Is it in the outside-rear channel up back of the refer? it's pop-riveted on. Thanks! Scott

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