Question about Procom QL300TYLA Heater

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Procom 30,000 Btu gas stove.fireplace

If they are going to make these in China or thialand they ought to have a american company write the operating instructions. In the box is a bag with 7 screws of 3 differant sizes and a flat metal bracket. No Instruction on how to attach the legs to the unit or what the bracket is for. We all like the prices of this stuff and tolerate instruction manuals like this because of the price, to bad it will be the downfall of industry in this country. If anyone else has figured out how to attach the legs i would aappreciate your help.

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  • doug_yeakle Jan 03, 2009

    Well thats what i should of expected, a S.A. putting in his two cents proving his statement that he is one of the people with the losest IQ. K.M.A.



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The bracket in the box is for attaching the control module for the optional blower. Of course, they don't tell you that in the manual. It's a moot point now, as this model has been replaced with the GSD3033 25k btu dual-fuel unit that does not have an external control module as the QL300 and QN300 models had.

Posted on Jun 12, 2009

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Its a real problem, given that the US has the worlds lowest average IQ means the problem is here to stay.
Perhaps the delivery drivers could be trained to fit the parts for the 'challenged' customers?

Posted on Jan 02, 2009


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Trying to light firepace after summer shutdown...pilot lites but not main fire tube...why

After pressing the knob in, waiting, and lighting the pilot the knob pops out and has to be turned to the On position. If there is a receiver attached then the fireplace will still not ignite although the pilot will keep burning. The transmitter has to tell the receiver to close the circuit and if that is not happening the first thing to do is change all the batteries and re-learn the receiver to the transmitter and start over.
If that does not work disconnect the receiver and attach a simple toggle switch so the switch can be flipped instead of using the receiver and transmitter.
If that does not work then either the internal solenoid or the regulator are stuck or are damaged and have to be replaced.

I hate to say this because it sounds so irresponsible but I had to call pro com support once with this same problem and they told me to smack the side of the valve at the regulator with a hammer. Procom is one of the cheapest fireplaces available and the level of quality is nowhere near an American fireplace company product. I expressed doubt and they told me it was common for the regulator diaphragm to get stuck and it just needs to be smacked to release.
Although I felt uncomfortable doing it, I smacked it and it worked fine.

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My procomm stove is not turning on. I have replaced the thermocouple thinking that was the problem. The pilot lights, but when turning the knob to start flame, it shuts off. I have cleaned areas around...

Unfortunately you are going to have to replace the control valve. If you really have cleaned the air holes at the base of the pilot and if "etc" means you have made certain the regulator and solenoid are not stuck then the only thing that can be happening is that the valve is ruined. This is rare; in 2 decades I have had to replace a valve twice but I usually work on American made fireplaces that are very expensive. Procom look great for the cost but they are very inexpensive and I would not be surprised if the diaphragm or solenoid was torn or damaged.

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I have a china electric fireplace model ND 20-B the blower motor needs to be replaced how hard is this to do and where do i find one

Not a whole lot of information about the fireplace/free standing stove you have. Other than it's a direct import from China and the specs, which didn't list a blower.

With only the little information about the company, there's not much chance in finding the part (blower) you're looking for. However, 98% of all the electric fireplaces and stoves, like yours are China imports and are made almost identically, but have some replacement parts available. The solution is, finding a similar unit to yours by another manufacturer, that uses the same size and type blower. Most use what are called squirrel cage blowers rated at 120 cfm and is rated for 230 volts. Based on the voltage requirement, I feel pretty sure, it was never sold in the USA. With some online research, you may can find one.

Hope this helped you and thanks for choosing FixYa.

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Found the manual on line and copied directly from it:
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This should answer your question.
See if you can run the gas line or find someone to do it cheaper for you.

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The QL300 has a range of 20,000 to 30,000 btus. That shouldn't be too big for your 300 square foot room with high ceilings and a loft. It has a thermostat, so it will shut off when the room gets warm. 1 pound of propane contains about 21,000 btus, so you will be burning 1 to 1.5 pounds each hour that the stove is running.

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