Question about HP OfficeJet 7110 All-In-One Thermal Printer

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My phone is off the hook

When i connected my Hp Officeje 7110, a message read that my phone was off the hook, but it wasn't. Did I connect the phone cable and wall outlet cable backwards.

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Make sure the cable going into the back of the machine is plugged into the port marked "line" not "phone"

Posted on Jun 26, 2007

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1 Answer

Off the hook


A "Phone Off Hook" message is not an error. It simply indicates that a telephone receiver isoff the hook(the handset is lifted) and the telephone line is open. This message would be expected in the following situations:
  • A modem on the phone line is accessing the Internet.
  • A phone connected to the HP fax (or the same phone line) is using the line, or the handset has been lifted.
  • A credit card machine is using the phone line.
  • Another electronic device is using the phone line.
  • The Start Fax button was pressed with no telephone number entered. Pressing Stop or Cancel should return the display to a ready state.
When the other device is no longer using the phone line, the display should revert to the normal message.
Lets try the following,
Disconnect the phone cable from the back of the HP product and the message should clear. If the message does not clear, unplug the power cable from the back of the unit, wait 15 seconds, and then plug in the power cable.
if issue still exists try the followign
Disconnect the phone cable from the HP product and connect it to a single line phone. Pick up the handset and listen for a dial tone. If no dial tone is present, replace the phone cable. If a dial tone is still not present, a problem exists with the phone system.
Hope It's resolve all Your Printer Problem,
Or Still having Problem Then follow Us For

HP Support

Apr 22, 2014 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

Message light and charging light blink


your battery is shot. or the connections to charger/phone are bad. time for new phones

Jan 30, 2014 | Vtech DECT 6.0 Cordless Phone with Digital...

1 Answer

What chords are needed for the hp officejet 7110 all in one. The chord to the electrical outlet, to the internet, the computer, the fax, and anything else I might need. They got lost in moving


I must warn you that this printer has an external power source - if you have lost it you must order it directly at HP, never use some cheap replacements bought at the store, only the official part. The power cable that plugs in the power source is your average pc power cable.  
After that you will need a LAN cable (for the internet) an phone cable (for the fax) and a USB cable (for the connection to the pc). All these cables can be very cheaply purchased even at
 WalMart for $5 each.

Aug 17, 2010 | HP OfficeJet 7110 All-In-One Thermal...

2 Answers

Need to set up scanner on officejet 7110.


Connect the printer to the system and power on the printer. Start the system let it boot completely, put the CD that came with the Printer and install the drivers . From the same CD, run the setup to install the scanner software for the printer. Read cafefully the instruction on each installation wizard window that opens and follow the instructions.

However, if you are using windows 7 Operating system, just install the printer driver, go to start, All Program, Windows Scan and Fax. Lunch this and with it you can scan your document

Jan 26, 2010 | HP OfficeJet 7110 All-In-One Thermal...

1 Answer

FAX machine hook up and operation


You need a RJ-11 phone cord and a USB A/B cable.

Once you have it hooked up go to www.hp.com in the printer suppot area. HP will download the printer drivers automatically.

Dec 26, 2008 | HP Office Equipment & Supplies

1 Answer

Totally lost power to HP 7110


Don't Worry the HP printer are deisgned to connect without the surg protector.

Try the steps mentioned bellow

Unplug the power cord from the All-In-One as well as the power outlet when there is still power in the All-In-One. and wait for atleast 1Min
Plug the power cord directly to a wall outlet without surg protector. (if possible connect it to a different power outlet)
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
until you see a message a reset (if the screen goes blank then release the keys and turn the power on)

If This does not work in the power cord you will see a rectangle box like thing thats a apdptor, after plugging it to the power oulet for a couple of minitues, check and see if you can feel any heat in the adaptor if yes then the adaptor is good the power cord may be bad, so accordingly replce the power cord or adaptor:

For HP Parts check the link bellow:

http://partsurfer.hp.com/cgi-bin/spi/main

Good Luck

Oct 03, 2008 | HP OfficeJet 7110 All-In-One Thermal...

2 Answers

HP Officejet v40 - Not Faxing or Receiving


I have checked all my connections and my hp office jet v40 is giving the message off the hook though the phone it is connected to is not off the hook.

Aug 14, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

My printer all in one office jet j5780 its connected to the computer, I have only one pohone line and its connected but I can't print. It reads ph. off hook.


the message "phone off hook" is a normal message if you will used your phone, just ignore that message.

- if you cant print first thing you do is to goto start>control panel>printer and faxes then check the iocn if it is online of offline if it is offline just right click the icon and set printer online and if there is pending documents, right click again the icon and select cancel documents.
- if still the same your printing is not printing then you must uninstall and reinstall the software

Jul 09, 2008 | HP Office Equipment & Supplies

1 Answer

Message: phone off the hook


I am reading 2 different things into this post, so if I am of base let me know exactly what is happening.
If you are getting an off the hook message on the machine display, there is an actuator on the cover where the phone is on the machine that is for some reason not being actuated. The cover poped off a little, the actuator broke. But it is not turnign on a switch that tells the machine the phone is connected and on the hook.
Now if you are simply not getting a dial tone. What happens when you plug a phone into that jack? Do you then get a dial tone? If you get a dial tone on the phone and not the machine, then try connecting the phone into the cord of the fax machine to eliminate the phone line itself. If you do that, and you still have no dial tone on the fax machine only. The modem on the fax machine has failed and would need to be replaced.
I suspect a phone line issue, but unsure if you have checked that as of yet.

Mar 25, 2008 | HP 1240 Plain Paper Inkjet Fax

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