I want to delete everything from my device and start over. But every time I try to delete even one song, Windows Media Player says it cannot do it. The only option it gives me is to look on the web for help. What can I do?
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Re: Delete everything from device
Connect your mp3 player to your computer and open MY COMPUTER from your desktop, double click on the MP3 drive and locate them, after you finish deleting the files disconnect the mp3 player from the computer and check to see if they are all cleared.
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They are probably corrupt files. You will never be able to delete these unless you format your device, which unfortunately will delete all of your songs.
To format: Connect it to you computer, go to my computer, right click on Sansa and click on format. Once the format process has started don't interupt it. You will have to re-load all of your songs back on to the player, but at least your corrupt files will be deleted.
The Sansa M200 series devices do not allow deletion of downloaded content directly from the device. You must connect he device to PC/Mac via USB to delete downloaded content. You will also need to use media software such as Windows Media Player, Rhapsody, iTunes, etc.. to see all of the music content on the player to be able to delete the songs you don't want. (i.e. just viewing the device in Windows Explorer might not show everything that is on he player.)
I do mine through Windows Media Player
1)Plug in Sansa
2)Open up Windows Media Player and wait for the Sansa e250 icon to show up under the library. First time, might say 'What device is this' or 'Autoplay'-for autoplay,you click 'sync media files to Sansa e250 using WIndows Media Player'
3)When library shows, click 'Sync' if it is not already there.
4)Just simply click and drag the songs you want from the computer library to the list pane on the side.
5)Once your done, click 'Sart sync'
2)Wait for the icon under Library in WIndows Media Player
3)Go to Songs under Sansa e250
4)Right click desired songs and choose Delete. You only want to delete from Sansa e250-nothing else
To delete songs from your device follow the steps below You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there. Either under sync panel in your windowsmedia player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete. To format it..on your device..go under..menu, setting and there should be a format option option there..let me know if that doenst work for you... Hope this helps
P.S.Please rate accordingly... Thank You Computerrep
The manual is fraught with errors on the deleting music page - including the fact that it references p.24, when the answer is on p.23 - but it suggests that you can only delete songs from the player itself or from Windows Explorer: Delete Song 1. In playback mode, press submenu. 2. Select the Delete Song item.
or p.32 for delteing from Windows Explorer
I can think of at least 2 other reasons why you are not able to delete the songs as normal in Windows Media Player: The hold or lock switch is engaged on the Sansa
The following is an EXTREME solution that I would not reccomend: try this fix from Microsoft themselves (it is very lengthy - too long to reproduce in full here: http://support.microsoft.com/kb/925718/en-us
Short version: To resolve this problem, clear the Windows Media Player database. To do this, follow these steps:
Exit Windows Media Player.
For Windows XP:
Click Start, click Run, type %userprofile%\Local Settings\Application Data\Microsoft\Media Player, and then click OK.
For Windows Vista:
Click Start, click Run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.
Select all the files in the folder, and then click Delete on the File menu.
Note You do not have to delete the folders that are in this folder.
Restart Windows Media Player.
Note Windows Media Player automatically rebuilds the database.
We need your model number to be of most assistance, but if the recovery mode failed to wipe everything off, then go intoi Windows Media Player and delete them manually by left clicking on the song title (make sure you delete them from the Songs folder underneath your mp3 player name - not the Songs folder directly underneath "Library") and presssing delete on your keyboard. Once you test on a few individual songs, then you can click several songs, or even "Select All" and delete them in bulk.
I realize this post is very old, so I'm commenting for posterity's sake. I don't have this particular model, but I had the same problem with my MMP8568. I couldn't delete pre-loaded tracks from WMP or manually from My Computer. The only thing that worked for me was reformatting my device and deleting everything off of it and starting over.
Basically, I went to My Computer and right-clicked on the icon corresponding to my MP3 player. I selected Format from the options and it deleted everything, from my own songs that I loaded to the pre-loaded content. Then, I resynched my music.
I tried EVERYTHING, and this was the only method that worked for me. :/
I don't believe you can delete songs from the m240 itself; you need to plug it into a computer.
I use Windows Media Player (v11). When I plug my m240 into the computer and select the "Sync" tab in WMP, the m240 is shown in the tree view in the left-hand panel, and I can then select it to list the songs. In this list, I then select the ones I want to delete, and press the "Delete" key, or right-click and select "Delete".