Question about Microsoft Windows Vista Home Premium with Service Pack 1: Windows
My computer reboots at random times and when it does come back on it says something about unknown problem
This could be a driver issue, a hardware issue, or a software issue.
Steps to find out:
1. start computer in safe mode. if problem persists it is probably a hardware failure of some sort. likely a failing hard drive (that or a really nasty virus). if problem does not occur in safe mode goto step 2.
2. install latest drivers and updates on computer. problem persists goto step 3
3. try to close all un-necessary programs (including firewalls/anti-viruses) allowing one or two or three back at a time until you find the buggy program if there is one. no buggy program goto step 4
note: step four is usually what computer technicians do so if you aren't good with computers take it to a tech who knows what he's doing!
4. I would suggest wiping your HDD as finding the problem is too tedious at this point. but if you like tedious run some system diagnostics and scan your HDD from another PC. the results of these tests should be self-explanatory as to the problem. (busted hdd/virus/failing hardware) :)
Posted on Jan 02, 2009
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Posted on Jan 02, 2017
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