Question about Microsoft Xbox Console

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Help my xbox keeps saying that my disc may be dirty or damaged and i looked at it and its perfectly fine im thinking of taking it apart but im not good with electronics what should i do?

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You might need a new laser lens, but first i would try a laser lens cleaner you can pick them up from about £4.99 other wise your looking at a new lens at about £7 plus which aint that bad but do you think you can fit it.

Posted on Jan 12, 2009

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Take it to gamestop or E.B games Happy new year!

Posted on Jan 03, 2009

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1 Answer

Hi i have just purchased the latest spiderman shattered dimension and i cant get the disk to load on my xbox 360 it just keep saying open tray. can you help me!


If you have other games that load perfectly fine then you unfortunately received a bad disc with bad sectors. In that case you can call Activision (with reciept) and let them know and they'll send you a new disc. If other games are giving you the same problem then your DVD Drive has gone bad (happened to me twice). You can send it into Microsoft for $99 to repair it or if you like to take things apart, you can buy a new drive (make sure the model number is correct) and install it yourself.

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My xbox keeps saying play dvd when theres a game in it and all the games are new and perfectly fine


If it does this to all of your games your xbox is Defected and you will have to take it back or fix it. If it is only one disc then take that disc back and they should switch it.

Dec 29, 2010 | Microsoft Xbox 360 Console

1 Answer

My machine wont play the games, it keeps saying there dirty


just take it apart and use a q-tip and alcohol to clean the laser be very gentle and if that doesnt help clean where the disc actually sits in the drive because that can get dirty and cause the disc to not spin fast enough

Nov 13, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 dvd tray keeps opening


Determine whether the disc is dirty or damagedDiscs that are smudged, scratched or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or the bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.

Note Scratches that follow the curve of the disc are very damaging and prevent a disc from being read. If you see that your disc has even one of these types of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: a. Use a soft, clean, dry, chemical-free cloth to clean the disc. b. Lightly wipe from the center of the disc outward. 3. After cleaning the disc, try to load it in the Xbox 360 console. If the disc still won't load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • If you think that the disc was already damaged when you bought it, try to exchange it. • If you have a damaged Microsoft Xbox 360 game disc and would like to order a new one, please visit the following Web site: http://support.xbox.com/support/en/us/xbox360/gamesandmedia/games/discreplacement/DiscReplacementPlan.aspx (http://support.xbox.com/support/en/us/xbox360/gamesandmedia/games/discreplacement/DiscReplacementPlan.aspx) • If the game is a non-Microsoft Xbox 360 game disc and was damaged because of misuse of some type, such as not storing the disc properly in its case, the only thing you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contactIf the disk is bad or damaged your unit will open when trying to read it. Hope this information helps, let me know if I can help you with anything else.
JimmyC

Oct 04, 2009 | Microsoft Xbox 360 Console

1 Answer

Gears of War 2 won't play


It honestly sounds like its the disc and not the drive. Try cleaning your disc in warm soapy water and dry it with a soft cloth. If that dosen't help try it in someone elses system.If it does the same thing in theirs then take it to a Blockbuster Video or a Gamestop and see if they will put it in their machine and resurface it. I think they charge a couple of bucks to do it.

Aug 10, 2009 | Microsoft Gears of War for Xbox 360

1 Answer

When im playing fallout 3 after a while the screen go grey and freezes or it says disk is unreadable and when i look at the disk it looks fine its not damaged or dirty or even scrached its a new disk


SOME DISC ARE PARTAILLY MELTED WHEN YOU BUY THEM OR GET TO HOT AFTER YOU BUY THEM. IN ALL CASES TRY ANOTHER DISC AS SOON AS THIS HAPPENS TO ENSURE THE LAZER IS READING PROPERLY. IF SO ITS TIME FOR DISC REPLACMENT. YOULL FIND IT AT XBOX.COM IN THE SUPPORT SECTION. HAPPY GAMING AND HOPE TO SEE YOU IN GEARS OF WAR TWO..

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Xbox 360 open tray prolem, for only 1 game, which works fine on--


well creamy peanut butter will clean it good or tooth paiste it may help

Mar 11, 2009 | Microsoft Xbox 360 Console

1 Answer

Wont read new discs only call of duty 4


It may just be that your dvd drive's laser is dirty (idk how) but thats what was wrong with mine. It would say that there way no disk or that my 260 games were dvds, then I took it apart and cleaned the laser. That fixed my problem so it might work for your system just google "how to take apart 360" and you should find some guides of taking it apart. Anyway hope this helps!

Jan 20, 2009 | Microsoft Xbox 360 Console

2 Answers

Unreadable disk


try taking it apart and cleaning it it worked for me for a couple of weeks but then it started saying it again so just keep cleaning it and buy the innercooler

Aug 12, 2008 | Microsoft Xbox 360 Console

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