Question about HP Officejet J5780 All-In-One InkJet Printer

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Solution Center Problem with OfficeJet Pro L7580

After I scan a document the solution center stops responding. I have tried everything to fix the problem but am at a loss. Can anyone help?

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  • denise_jacob Jan 02, 2009

    After I scan a document the solution center stops responding. I have tried everything to fix the problem but am at a loss. I have un-installed and reinstalled the printer several times. I even went so far as to reinstall the computer using the recovery discs which did not help either. My new computers OS is 64 bit (Vista) which may have something to do with it. I need answers, I run a business out of my home. Sure I can still fax and copy manually, but I also need to be able to use the scanner (which I do not have access to... not even manually as it says no scanner found) and the Solution Center for my daily tasks. If anyone knows how to fix this problem, PLEASE HELP!!!

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Have you tried removing all traces of it and reinstall everything like out of the box? what exactly is "everything" be more specific.

Posted on Jan 02, 2009

  • nunayabizniz Jan 30, 2009

    HP printers can be fussy... L7580 seems to be a bear with Vista. Try this, First DON'T play with Vista. Second delete every trace of HP wares from everywhere. Do a search even. Now, disconnect the printer and cables. Install the software before adding hardware. Ready the printer but don't turn it on. Connect the printer and turn it on. That may link up if not make sure the drivers are certified for Vista and if all else fails see if you can return it for another BUT do a search first to make sure you buy the most compatible models for Vista.


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1 Answer

I had HP Officejet Pro L7580 set to ask me which


Looks like you have saved the method as 'default'. If you open HP Solution Center and go to "Settings" and then choose "Scan settings" you can figure out the details from there. At some point, you choose not to save this as default and ask it to prompt each time..

Jan 20, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

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No scan options prints and copy's ok runing vista


on hp solution center , we need to do some settings..
open hp solution center..> click on settings >
go to scan button settings.. >
add all the options to the right side. > press ok..
try to scan ..

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HP Officejet Solution Center - no "scan settings" no scan options


I had the same problem and after spending more than 40 hours on the phone with tech support, it was determined that Adobe Photoshop is not compatible with hp solution center. You can open paint and scan with it.

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Hp officejet pro l7580 won't print


Try this. Go to WWW.hp.com and let the website find your printer and install the sotware automatically.

Jun 20, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

When I try to scan, it reads "No Scan Options".


Try scanning from the solution center. If successful, check the scan button settings if you can see applications available on the 'Destination List'. Add all the application to the right side. Close the solution center and try to scan.

Mar 23, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

2 Answers

HP Officejet Pro L7580


scotti444 ,

hi! try this solution for your problem.tnx

Follow these steps to correct the problem:

  1. Open the HP Director/Solution Center software.
  2. Click Settings , click Scan Settings and Preferences , and then click Scan To....Setup . The Button Settings window will appear.
  3. The Destination List tab should be visible. The software will scan the computer and determine what scan capable programs are installed on the computer. These will be listed on the left side.
  4. Select a program you wish to scan to and then click Add to move it to the right side. Programs listed on the right will be available as scanning destinations when pressing the Scan button.
    Figure 1: Destination tab of the Button Settings
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5. On the Scan To Button tab, you may also specify what type of scan you wish to launch from the front panel and establish a default scan resolution and color depth setting.

6. Click OK to save the changes and exit the setting.

Causes:
>This error message occurs if the Scan To settings have never been set.

hope this can help you resolved your problem

regards,
coffeebeans

Mar 15, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Getting error when trying to fax or scan


The L7580 is not meant to be set up as a scanning device on a network. This unit can only function properly as a USB connected device to have all the features work. Also, for the software to install with out problems, all other All in One software fro previous HP printers need to be removed. Once we did that and did clean install using USB only then did it work.

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