Question about Syscan DocketPORT 465 Scanner

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Docketport 465 has stopped working

Upon installation,a message pops up that tells me a problem has occurred and windows will search for a solution

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Vista HP 32 driver missing


you can find the vista driver for the 465 here
http://www.docucap.com/index.php?/downloads/index

Apr 05, 2011 | Syscan DocketPORT 465 Scanner

2 Answers

I LOST THE SOFTWARE AND NOW I AM TRYING TO INSTALL ON A DIFFERENT COMPUTER WITH WINDOWS VISTA


The software that comes with your computer is only made for that make and model so it won't work on any other computer if you find it. You didn't mention what you are trying to install, and your question is confusing. Please repeat it again and I'll try to help. I'm just guessing what your problem is. You may be trying to install an incompatible software.

Sep 12, 2009 | Ambir Technology DocketPort 485

3 Answers

Exact same problem


firstly I hope the model number is correct. if yes try once again the following steps.

disconnect the Docketport from usb. go to device manager and see there devices marked with yellow exclamation mark. remove them and restart the windows.

1. download the driver and install it
http://www.docucap.com/drivers/DocketPORT465_v1_1_4_setup.exe

2. secondly Docketscan application is needed ..download it too and intall
http://www.docucap.com/drivers/DocketPORT465_v1_1_4_setup.exe

now try connecting the dockerport
I hope this should make things work.

Aug 07, 2009 | Syscan DocketPORT 465 Scanner

1 Answer

Trying to erase a light with a scanner


There is no real place where scanners come up except when they are plugged in. Once plugged in they should come up in device manager which you can access by right clicking My Computer select Manage Computer and you will see the Device Manager. Once selected you will see all the hardware devices connected to your computer. Under Scanners should be the scanner wich you can then right click and choose uninstall.
To connect a scanner simply plug it in and use the CD it came with to install the driver and software which should pick up the device and add it. The scanner software itself is what picks up the scanners and alows you to use there functionality.
What is it your trying to do re-install, add, remove a scanner. Is it the software thats playing up or the scanner itself?

Mar 23, 2009 | Syscan DocketPORT 465 Scanner

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