Question about Syscan DocketPORT 465 Scanner

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Docketport 465 has stopped working

Upon installation,a message pops up that tells me a problem has occurred and windows will search for a solution

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Scanner stopped working


I would suggest you to follow the methods below:
Method 1: Run the Hardware and Device troubleshooter by following the steps below:
  1. Click on the Start button, and type "Troubleshooting" on the search bar.
  2. Click on troubleshooting, then click on "Hardware and sound".
  3. Under Hardware and Sound, click on "hardware and devices".
  4. A pop-up will appear, click on the "Next" button and your hardware troubleshooting will start.
Method 2: The issue may occur if the drivers for the scanner are not installed or updated. I suggest you install/update the latest version for drivers by downloading it from the manufacturer website.

Hope the information is helpful. Feel free to Call me +1800-243-0051 USA ' 0800-046-5291 UK for any other assistance with Scanner and Printer, we'll be glad to assist you.

Jun 22, 2017 | Office Equipment & Supplies

1 Answer

Vista HP 32 driver missing


you can find the vista driver for the 465 here
http://www.docucap.com/index.php?/downloads/index

Apr 05, 2011 | Syscan DocketPORT 465 Scanner

3 Answers

Exact same problem


firstly I hope the model number is correct. if yes try once again the following steps.

disconnect the Docketport from usb. go to device manager and see there devices marked with yellow exclamation mark. remove them and restart the windows.

1. download the driver and install it
http://www.docucap.com/drivers/DocketPORT465_v1_1_4_setup.exe

2. secondly Docketscan application is needed ..download it too and intall
http://www.docucap.com/drivers/DocketPORT465_v1_1_4_setup.exe

now try connecting the dockerport
I hope this should make things work.

Aug 07, 2009 | Syscan DocketPORT 465 Scanner

2 Answers

Microsoft windows installer


this message pop up only when your OS is damaged. try and repair your window Xp and then reintall whatever you want to install. it should work. but if it continues, then check on your RAm, there may be damping, try and replace it. Good luck

Jun 29, 2008 | Microsoft Windows XP Home Edition

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