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Kohler 30 year old single handle shower valve - cold water only

I sand paper cleaned the cold and hot water valves. Each valve slides freely in the plastic housing. If I rotate the valve assembly 180 degrees only the hot water works. What else could cause one side not work?

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Is this a dual handle or single handle? if it is a single handle
turn the valve 180 degree. if not, then check the cold water supply line.

Posted on Jan 07, 2009

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Moen single handled shower the hot water turns cooler then cold after a minute


Your whole house is likely plumbed wrong so that it is impossible to have equal pressures of both hot and cold at your shower. If you had your home plumbed with aquapex using a radiator for the hot water and a radiator for the cold water and have the radiators fed with a 1 inch line you can have close to perfect pressures.

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Getting hot water when shower valve is first opened.


If I understand correctly, you have single handled shower faucet.
Normally there is a wait for hot water to arrive at faucet.
But now hot water is already at shower faucet.

Single handled faucets have a mixing area inside valve where hot and cold come together before going into sink.
This mixing valve can have crossover where the hot and cold can pass through to each other even when faucet handle is off. When single handle faucets get old, this can happen.
How it happens:
For example another faucet is turned on inside house, and pressure differential between hot and cold causes hot water at shower handle to pass through mixing area and into cold water line.
So if another faucet has been run, then that lets hot flow to faulty single handled shower faucet.
To confirm this is the problem: turn on other faucet and put ear against shower faucet to listen for moving water.
This condition may also signal there is a water leak.
The problem is not harmful, but will draw cold water into water heater each time, and is energy wasteful.
Replace faucet or have plumber repair problem.

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I've been given an old (10+ yrs) Moen shower control valve that I want to use (it does apparently have pressure balancing built-in), but don't know which side is hot and which is cold. Does Moen always...


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If the faucet was working before and then just stopped, it is the mixing valve or a clogged supply line.
turn the water off and remove the mixing valve. Turn the water on and see if you have good flow from both hot and cold ports inside the faucet.
Caution- this procedure can get messy, close the shower curtain or door.
Call Kohler and ask for a new mixing valve for free.

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Go to link below for a part's diagram if needed.

TO ORDER PARTS CALL: 1-800-465-6130
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Just had this same thing, on this exact faucet. If you still have the manual, it has instructions on how to rotate the valve for back to back installations where one shower has the hot/cold reversed. Our contractor got ours in backwards the first time and I had to call and have them come out and rotate the valve this morning.

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4yrs isn't very long, but I do believe the mixer needs a new cartridge in it. unless you have a loose knob/handle.But I don't thnk so. The temps should change almost immediatley. Have someone change the cartridge. It may need a special tool. If you think you can, do it yourself, the tool comes with full instructions. Make sure it does, consult with the pkumbing person .

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This is a pressure balancing valve that needs both cold and hot water pressure to operated. It is an anti-scald safety operation.

Good Luck, Phil

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