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I can't use my Acer laptop touchpad an more.

Hi,I have an Acer Aspire 5570z laptop & I can't use my touchpad now. Any ideas?

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  • JT Jan 05, 2009

    Thank you very much for your great advice with my touchpad problem! It works great now!



    Thank you!

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If you are using vista than
Use a usb mouse to do this.

  1. Right click 'my computer'
  2. select ' device manager'
  3. locate you touchpad and select it and right click and choose 'update driver software'.

If you are using xp than follow steps 1 and 2 and the third step is 'unistall' than click scan for new hardware. XP should see the touchpad and update the drivers for it.

Posted on Jan 02, 2009

  • Stephen Jan 05, 2009

    Glad I could help.

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2 Answers

Touch screen not working


The touchpad on the Acer Aspire is built into the notebook itself, which makes the device much harder to troubleshoot or replace. While you can connect a universal serial bus mouse to the notebook if the touchpad becomes unresponsive, attaching any external device reduces the notebook's portability. Although hardware failure can cause the touchpad to stop working, most device-related problems are due to software settings or other conflicts.

Hardware Conflict
Peripheral devices connected to the Aspire can interfere with the integrated touchpad. Disconnect all of the external devices, except for the power adapter, that are connected to the Aspire; then restart the computer. Test the touchpad after booting into Windows. If the touchpad responds, a hardware device is interfering with the pointing device. Reconnect each device one by one to the notebook, testing the touchpad throughout. If the pointing device stops responding after connecting a particular device, the component is interfering with the touchpad. Go to the device manufacturer's website and look up the product model. Check the bulletin board to see if the manufacturer has posted a notice or update addressing issues with device conflicts. If no such update is available, download the latest driver for the component and install it on the computer. b> Disabled Touchpad b> The Acer Aspire 5516 comes with a preset group of keyboard combinations, called hotkeys, that are used to enable or disable devices, configure sound volume and screen brightness, and control the notebook mode. The hotkeys "Fn" and "F7" turn the touchpad on and off. If the integrated mouse is unresponsive, hold down "Fn" and press "F7"; then test the touchpad to see if the device reactivates. If the touchpad still doesn't work, open Device Manager from within the Control Panel. Expand "Mice and Other Pointing Devices," then right-click the touchpad device. If the touchpad is disabled in Device Manager, you'll see the "Enable" option in the context menu. Click it to turn the touchpad back on; then restart the computer. Corrupt Driver b> Windows Vista talks to the touchpad through a program called a device driver. The driver enables Windows Vista to "see" the touchpad and send it instructions. Once the driver communicates these instructions to the touchpad, the touchpad informs the processor that it needs to perform a task, and a specific set of code is performed. If the driver for the touchpad is outdated or corrupt, or if the driver isn't compatible with the OS -- Acer offers touchpad drivers for Windows XP and Windows 7, but these drivers won't work with Windows Vista -- the touchpad becomes unresponsive. Expand the "Mouse and Other Pointing Devices" section from within Device Manager; if Windows detects a problem with the driver, it places a yellow exclamation point or red "X" next to the device. Double-click the touchpad driver to see the error message; then look up the message on the Microsoft Support website for further assistance. b> Touchpad Settings b> Mouse Properties, accessed through the Control Panel, contains several different configuration settings that can alter how the touchpad behaves on the Aspire 5516. On the "Device Settings" tab is the option "Disable Internal Pointing Device When External USB Pointing Device Is Attached." As the option states, if an external mouse is connected to the Aspire 5516, the touchpad will stop working; disable this option if you're using an external pointing device. Clicking the "Settings" button opens the "Properties for Synaptics Touchpad" window. On this screen are the "PalmCheck" and "Touch Sensitivity" options. If PalmCheck is set too high, or Touch Sensitivity too low, the touchpad won't respond to normal touch, making the device seem unresponsive. Hope this helps.

b>

Dec 31, 2012 | Acer Aspire Z3801 All-In-One Desktop Pc...

1 Answer

I just bought a MSI Wind U100-649ca Netbook Computer on ebay and the only problem is that the touchpad is worn out. I also have an Acer Aspire 5570Z and the touchpad works perfectly. The thing is I want to...


You can't exchange touchpads, The reason for this is the ZIF line usually has a different pinout. How ever you can fix the touch pad by cleaning the contact where it slides into the motherboard and you should be good to go. You should find all the connections right under the keyboard and they should be easy to open and clean out, make sure you re-seat them completely and if that does not work make sure you have the latest drivers for your system and the touchpad installed. If non of those help you can easily find a replacement touchpad unit off ebay as well for your MSI laptop.

Apr 09, 2010 | Acer PC Desktops

2 Answers

How do i unlock the scroll feature for my acer aspire 5517 laptop?


press Fn key and F12 at the same time.......(note Scr lk is written below F12 key)

Mar 05, 2010 | Acer PC Desktops

1 Answer

Jumping cursor whilst typing on an acer aspire 5315


Is the touchpad active?
It is common that users accidently touches the touchpad while writing and this causes the cursor to "jump"...
Another possibility is that the "TAB" key is jammed...

May 05, 2009 | PC Desktops

1 Answer

Need to change the lcd screen acer aspire 5570z


Here is a tutorial on how to change the LCD on a Aspire 5100,
It is basically the same on Acer laptops.
http://www.insidemylaptop.com/remove-lcd-screen-replace-inverter-board-acer-aspire-5100-laptop/

Copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Dec 13, 2008 | Acer PC Desktops

1 Answer

While using my laptop i unfortunately by mistake maybe delete the ACERORBICAM,my laptop model number is ACER ASPIRE 5570Z WIRELESS and i can't reload it because i misplace the acer formatting CD.Can...


restore it last known

start-
All Program files-
Accessory-
System Tools-
SYstem restore
when explore open click on next select your date when that acerorbicam is working next finish

rate me

Sep 27, 2008 | PC Desktops

1 Answer

Have an Acer Aspire Gemstone Laptop 5920 The mouse touchpad has frozen - how can I get it to work?


You can try to boot your laptopwith a live Linux CD (e.g. Knoppix CD). This OS can bypass windows installation on the hard drive.See if you can use the touchpad. If the problem is still the same, then your problem is not related to your windows software. It could be a hardware problem.

Sep 03, 2008 | Acer PC Desktops

1 Answer

Acer aspire 3680


Navigate Start -> Control Panel -> Mouse

Then mouse properties window will be open.
Click on device setting.
Your TouchPad will be listed under Devices, be sure that its Enabled/Yes, if its not enabled click on Enable button bellow to the device list.

Note: If your TouchPad is not listed in Devices list, then you have to install driver for the touch pad. For driver please search Acer website.

Thanks
Iqbal

Mar 09, 2008 | Acer Aspire™ T180 PC Desktop

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