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GATEWAY PROBLEMS my gateway notebook harddrive quit. i bought a new drive loaded all the drivers all except a unknown pci driver and i have no sound.i tried to load sound driver wont load can you help please

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  • Eric Ramirez
    Eric Ramirez May 11, 2010

    Need to know the model number. Quite possibly this system uses High Definition audio and needs more than just the audio driver.

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I just had to fix an Dell Vostro that was downgraded from Vista to XP and had the same problem. Turns out the unidentified PCI driver was the modem, which also needed the High Definition extensions from Microsoft before the drivers would load properly.

Problem is you can't download the UAA extensions directly from Microsoft, they want you to send an e-mail request and blah-blah, they'll get back to you. Fortunately they are available elsewhere.

Read about kb888111.exe file from
http://support.microsoft.com/kb/888111/en-us

But download kb888111.exe here:
http://geekswithblogs.net/lorint/archive/2006/06/11/81540.aspx

Then re-install the drivers for the High Definition Audio and Modem for your specific Gateway model (which you did not specify) and you should be good to go.

Posted on Jan 04, 2009

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Yeah, post the model number. You can find this by downloading Belarc Advisor and running it, and it'll tell you in the first line under System Model.
You'll need the UAA driver and the audio driver..


Posted on Jan 02, 2009

  • chris grams
    chris grams Jan 02, 2009

    Sorry I meant that as a Clarification Request! woops..
    Chris (ziraffa)


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