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Comfort Glow Vent-free Gas Heater

I have a confort glow vent free gas heater that is installed to natural gas that was working fine this morning and now is putting off a terrible odor. Does not smell like gas but like carbon. What can I do to fix problem?

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  • Anonymous Jan 27, 2009

    I have the same problem, try cleaning the unit with a can of compressed air first. If that doesnt fix it then try getting some fresh air in the room from a window.

  • Thomas F. Schneider May 11, 2010

    Is their somethng that has been thrown into the unit that is now burning? Do you have children? 

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I have a comfort glow gas heater that the pilot lights and when I start the heater it works for about 30 seconds then the whole thing shuts down.

Posted on Nov 05, 2010

  • mooress Nov 27, 2010

    I have same problem, heater shuts down after 30 seconds, waiting for a solution

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1 Answer

I bought a comfort glow vent-less space heater model # CJ18NL. It had a natural gas valve on it and the guy said I could put on a propane valve, which I did. It's not lighting. Is this model only good...


According to the Comfort Glow Website, this is a Natural Gas unit. If you use propane you will need
a minumum 100# LP Cylinder and a pressure regulator. I have a Comfort Glow unit and went through the same process.

If you have it hooked up to a 30lb cylinder without a regulator I would think that if you purged the gas line
of air you should be able to light the pilot.

On a new unit you can expect to push the spark ignitor button at least a dozen times while holding
down the gas valve button.

Good Luck

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1 Answer

Pilot won't light


You may have to bleed some more air out of the system.

Your ODS pilot may be clogged with dust or lint and needs to be blown out with air(less than 30 psi).

Your regulator or gas valve may be faulty.

Dec 09, 2009 | Desa International Comfort Glow Infrared...

1 Answer

Do I leave gas value open when comfort glow vent free gas heater is not in use.


Just for tha sake of safety, close it!. You never know when something will happen. Usually right after you have questioned something and ignore it! Good luck...Lee

Nov 10, 2009 | Desa International Comfort Glow Infrared...

1 Answer

The pilot on my Comfort Glow Gas Logs CLD3924PTA won't stay lit. Can anyone help me with this problem??? Thanks


You must have some kind of flame sensor and it sounds as though it is not working correctly. If the pilot lights and then goes off, I would look there first. Good luck...Lee

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2 Answers

Comfort Glow Vent-free Gas Heater CGN18B


the pilot light is operated off a millivolt generator. that is the small tube directly in the pilot flame. its purpose is to generate a small dc current which is connected to the pilot valve inside the main valve. setting the control to pilot opens just the pilot gas supply. when operating normally the millivolt generator keeps a small electromagnet pulled in that keeps the pilot gas supply open. if it don't work the pilot gas supply valve closes. replace the thermocouple.

Dec 04, 2007 | Heating & Cooling

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